Bethpage Federal Credit Union Grand Ave, Baldwin

My favorite bank ! I just went in on a Friday few minutes before closing and yessy the manager and the whole team were great and Thorough. Welcoming and professional. Thank you Bethpage Baldwin you guys are the best.

Although I'm here after hours I was disappointed to see the drive thru ATM not working. I don't know if it's recurring event. The ATM inside is very finnicky when it comes to receiving Cash deposits and took several transactions to complete. I went out of my way to come to this location. I wouldn't take the chance on an inclement evening, or another evening for that matter. Not comfortable. Please service your machines regularly.

Stopped at Ballwin branch to pay car loan off ,needed lien release asap to give new buyer Manger told me after I payed loan off in cash ,that it had to be mailed out 7-10 days, I was very upset , had buyer on way to pick up car ,later . She said nothing she can do its policy . I called head quaters and they said that the manager could in fact do a lien release on spot if she wanted too! I was mad stopped at a different branch in Westbury which was packed and Manager there helped me in 5m and gave me one! FYI Baldwin branch had no customer at time guess she was either clueless or lazy. Thank you branch manager westbury.

I love bethpage federal credit union i enjoy doing business with them and the stafff is always kind and friendly thank you bethpage federal credit union for making banking so easy love you guys 💋💋💋

They are usually great but now I have to rate them a zero! I went into the branch on 7/26/19 and they allegedly changed their policy on the way that they procces checks from another credit union ( under the share branch) . The assistant manager tried to explain it; however, her explanation was vague and unclear. I called the main office and they gave me an explanation of the so-called new policy, that was totally different from the explanation the assistant manager at the Baldwin branch gave me. I am shaking my head in confusion.

Recently I walked in to request information about opening a new account and transfer founds from my other big bank account, bank agent told me straight up need an appointment while no body else was in, as a first time client I definitely should’ve better welcomed service, therefore I understood their rules and set up an appointment to open 2 accounts, and a minor account as well, base in their website requires they denied me, surprisingly it was the same lady from the day I walked in, she clearly said “ the website is wrong” the lack of service definitely made me choose another bank for my personal accounts and my business accounts.

The drive up ATM machine NEVER! Works. Why do they have one if I’m always going to have to pull up and go inside and it’s not only this bank but most of their ATMs never work properly

Bank is open till 2 , was lined up for ever only to be told that no more cars were to be let in to drive through , shouldn’t of been aloud to wait then , security then give me an attitude

Her name is ayesca she is a great person very helpful she help me out with Anthony which he works also at bethpage credit union i am very grateful the help you guys gave me thank you so much for the great interest you guys got me was paying 7.4 to td bank with a 735 credit to 2.49 to Bethpage God bless you guys great job you are very special thankyou

This branch takes forever, even in the smallest lines. I’m not an inpatient person I like to believe and this branch just really takes it time.