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Bellco Credit Union E Cedar Ave D, Aurora

2.8
(10)Loan Agency
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14302 E Cedar Ave D, Aurora, CO 80012, United States

+1 800-235-5261

https://www.bellco.org/bellco-branches-and-atms/Aurora-City-Place.aspx

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
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    Reviews

    2.8/5.010 Reviews

    q

    quinn Bonnicksen
    1

    Idk what hag of an old lady answered the phone but she was rude af.

    Response from the owner

    Hello, Quinn. Thank you for taking the time to share your review. We take member feedback seriously. We'd like to understand more about your experience so we may further address it. Please consider emailing us at [email protected] with your preferred phone number. - Ashley

    J

    Jose Olivas
    1

    The customer service at this brance is unprofessional, rude and employees do not communicate with each other. Logan said one thing and Diana said something different, Jessica Gonzalez doesnt listen to her customers and only backs up her employees. Thinking about changes banks because of this unprofessionalism, this isnt the first time dealing with issues at this brance.

    a

    amanda mitchell
    2

    I come here monthly to pay my car payment as I like having the actual receipt of the payment as compared to online. I never really have an issue other than large lines and waiting times here and there. Today I was very disappointed. At 2:20 pm I arrived, not knowing they close at 2. The doors were unlocked and there many bankers and guests still in the lobby so it seemed welcoming. I was only 2 steps in the door and the lady at the stand instantly said "sorry we are closed, can I help you with something?" I replied with the doors aren't locked and her response was that they don't have control of that. Either way, don't Sky if you can help me with something if you really cant. Although she was polite about it, the way it was handled was fair.

    J

    John Barnes
    1

    I thought going to this location would save me time. The staff was friendly enough. But I think they all were fired from the DMV for working too slowly. C'mon, I have stuff to do. I can't wait all day for your coffee to kick in!

    Response from the owner

    Thank you for taking the time out to share your recent experience at our Aurora City Place branch. We are sorry to hear about the inconvenience. We value member feedback for continued improvement and have sent your review to our District Manager and Manager of this location for further review. If you'd like to speak with someone or are still in need of assistance, please email us at [email protected] with your preferred contact information. Thank you!

    K

    Kevin Baconator
    1

    Their ATM took my card and didn't give it back. It just said "ask Bellco member for assistance". The doors were locked, but the closing staff were inside. I waved my arms at them through the window and the guy mockingly waved back and gestured at me to go away. His lips were moving at me, but I couldn't hear what he was saying. He couldn't even be bothered to come out and hear what I had to say. So now I had to cancel my card since I no longer have it. I also don't have the cash I needed to width drawl. I'm canceling my account since I can't trust them to get my money out when I need it.

    Response from the owner

    Hi, Kevin. We're sorry to hear about this experience. We've forwarded your review to our CRO for evaluation. We will see what steps can be made to ensure a higher level of service moving forward. Thank you for reaching out to us!

    D

    Dionndra Lopez
    1

    Says they close at 1 but they lock the doors waaaaay before that. I got here at 12:59 and they wouldn’t let me in. Lazy employees if you ask me.

    Response from the owner

    Thank you for providing your feedback. We are sorry to hear we weren't able to assist you on the day you visited. Our goal is to provide a positive experience to all of our members! We'd like you to know that the doors are on a timer for security purposes. If you would like to provide additional information or if you are still in need of assistance, please email us at [email protected].

    O

    Olissa Forsland
    1

    Absolute worst experience refinancing my car. They had the loan previously, and did all the paperwork to refinance it - with themselves. They didn’t transfer the title over properly, and threatened to take my car. Now they want additional paperwork- that they have - and have threatened to take my car again. I’ve never missed a payment or been late. Terrrible. They don’t deserve the one star I had to leave to write this review.

    Response from the owner

    Hi, Olissa. We're sorry to hear about your experience. We've forwarded your review to our CRO and VP of Marketing for evaluation. If you still need assistance, please send us an email at [email protected]. Thank you for contacting us and thank you for your Bellco membership!

    3

    303 BOYY
    1

    There 6pm close is a lie. I had an emergency I needed cash I got there at 5:58 and the door was locked all they would say was closed sorry with there lips. If the sign says 6 its 6!! Not 550 or 5:55. Closing my accounts. 3 different ladies all just saying closed.

    Response from the owner

    Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We'd like you to know that the doors are on a timer and are locked at 6pm and the branches do not have the ability to lock/unlock the doors. We understand your frustration and are passing along this review to have someone look into it further. If you would like to provide additional information or if you are still in need of assistance, please email us at [email protected].

    M

    Meech
    1

    Extremely difficult to deal with... no return call or follow ups when there's issues on their end. Communication is terrible. I've have bellco for over 5 years now with 3 different vehicles and this is the first time I had to deal with them face to face and I have to say I'm completely unsatisfied. Will not ever finance another vehicle with them again. Unbelievable...

    Response from the owner

    Hi, Demetrias. We're sorry to hear about this experience. We'd like to learn more about what happened so that we can make the necessary corrections. Can you please send us a detailed email at [email protected] and let us know what happened that led you to feel this way? Thanks for bringing this to our attention!

    D

    Debbie Barton
    1

    About 2 years ago, my daughter and I wanted to open an account at the Aurora City Place, Bellco. We were discouraged from opening the account by the financial specialist. We did go somewhere else and were treated well and continue to be with that Credit Union. My husband and I attempted to open an account at Bellco. Our attorney met us there and we met with the financial specialist. It happened to be the same one that refused my daughter and I 2 years prior. I didn't think too much about it until he started the run around again.....same as 2 years ago. Our attorney actually said that it appeared that he didn't want members very badly nor did he want the substantial amount of money that was to be deposited into an account. We were assured that he did, but just repeated himself again. Needless to say again we went someplace else. They were kind, not condescending, and we had no problem with the deposit.

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    FAQs

    • 1. How to Get in Touch with Bellco Credit Union?

      You can phone them at +1 800-235-5261 or enter their website and submit your application form.
    • 3. How Can I Apply for a Loan from Bellco Credit Union?

      To apply for loans from Bellco Credit Union, you can submit your application form on their website or visit their physical store. You may have to go there with your vehicle when getting a title loan. Visit our website to get more information about vehicle title loans.
    • 5. What Can I Do If I Could Not Repay My Loan?

      Loan defaults can even lead to seizure of assets or wages. Get in Touch with your lender when you can not repay the loan.
    • 2. How Can I Get to Bellco Credit Union?

      You can find the store at 14302 E Cedar Ave D, Aurora, CO 80012, United States. View maps and get your direction to Bellco Credit Union.
    • 4. Is Bellco Credit Union an Agency or a Lender?

      Bellco Credit Union is a Credit union helping you solve your financial problems. Check out this page to get personal loans with low interest rates for unexpected expenses.
    • 6. Does Bellco Credit Union Offer Loans for People Who Have Bad Credit?

      Yes. You can get loans with Bellco Credit Union even with bad credit scores. It is also available to get online installment loans regardless of your credit ratings with our platform. You can also obtain more details about an installment loan on our website!