BECU credit union Enchanted Pkwy, Federal Way
35105 Enchanted Pkwy S, Federal Way, WA 98003
https://www.becu.org/locations/fw-crossings
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–6PM
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Reviews
s
Great bank, but they are sooooo slow. I came in to make a cashiers check and had to wait an 1hr and half in the waiting room. They don’t seem understaffed either, there was like 5-6 reps around pretending to work, just biding time.
Hello Stanimal. Thank you for your review. We're sorry this is the impression we left you with and we’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, phone number and we'll follow up with you. Thank you.
n
The lady at the customer service desk called Sabrina is not really helpful. Walked up to her and said excuse me, she went on to typing and ignored me for about 2 minutes. All I wanted to ask is if they print cards at the location. Been a BECU member for ten years now and I feel like switching banks. But Braelyn helped me and he was helpful.
Hi Ndichu, we apologize that you had a less-than-ideal experience, and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes. Please contact us at your earliest convenience by emailing us at [email protected]. Please provide your name, a good phone number and a brief description of your situation. Thank you.
d
Long lines no tellers takes forever to get anything done having difficulty with business banking
Hello David. Thank you for your review. We're sorry this is the impression we left you with and we’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, a good phone number and brief description of your situation and we'll follow up with you. Thank you.
N
Had a great experience at this location! The person that was helping me, Ina, did an exceptional job at explaining , and helped me a lot with my credit situation. She really new what she was talking about , very professional at her job. Overall great service; I am very satisfied with my experience. If there's any BECU branch I recommend, it's this one!
Thank you so much for the kind words, Nelya! We're so happy that your visit at our branch went so well. We'll gladly pass your comment along to Ina and her manager. We are happy to continue to strive to bring our members the best value and service with complete trust. Thank you for being a member!
Q
Long wait and came here credit card problems caused by BECU. Several phone calls. Still not fixed and had to come in person. Slow staffs and long long wait.
QL. we would like to thank you for taking the time to leave valuable feedback and we apologize for the experience detailed in your review. We would appreciate it if you could give us the opportunity to speak with you. Please email BECU at [email protected] and provide your full name and phone number. Thank you.
J
I dont think BECU should close at 1 on Saturday’s they should be open till 6 because people have cards and don’t feel like carrying cash this is just downright rude
Hi Jazmeiha, we would like to thank you for taking the time to leave valuable feedback.
C
I waited on the phone for 40 minutes to increase my withdrawal amount. The customer service representative said I was good to go so I went to Winco to pull out money and twice it was declined. BECU wasted my time. Then I go to the branch and wait. And wait. And Sabrina charges me the 3 dollars anyway for a cashiers check. What a joke! Happily going else.
Hi, Captain Cake, we are sorry to hear that you had a negative experience with our organization. We are thankful that you brought it to our attention. We understand that you may be frustrated, and would appreciate it if you could give us the opportunity to speak with you. Please email us at [email protected] and provide your full name and phone number. Thank you.
A
I usually don’t write reviews but this experience definitely deserves it. Worked with Brian Tse both days and he was absolutely amazing. I’ve always banked with BECU and they have always been helpful and friendly but today’s experience blew it out of the water. BECU is truly lucky to have him on their team. He was beyond patient with all my questions and being able to explain it to me in simple terms multiple times was very helpful in understanding, was super thorough and very kind. I could write so much more about our great experience but it would be an essay. Thank you so much Brian for helping us through this process. You are the literally the best!
Thanks for the great review, Alisha! We definitely strive to provide positive experiences for our members and we’re glad to hear we met your expectations. We’ve shared your compliments with Brian and the team! Have a great day!
E
Went in for an advising appointment on how to better qualify for a home loan and what goals to work towards. I met with Melinda Weber and was incredibly disappointed. Took her 10min to finally come out and get me from the waiting room, of which she spent time casually talking to one of the other tellers even after she saw me waiting. One of the tellers had to go tell her twice that I was waiting for her. Then once we started talking about the loan she was very short and came off as though I was wasting her time. She didn't help me try to understand what I need to work on to better qualify. I've been with BECU for 6 years now and was disappointed in how this branch treated me. I'm a young person and they made it clear they didn't take me seriously. I will be looking to get a home loan with a different bank who does business with more respect and acknowledgement.
Hello Emily. Thank you for your review. We’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, a good phone number and brief description of your situation and we'll follow up with you. Thank you.
H
The worst credit union period. The wait time to talk to a tell is horrible.
Hello Ho Lee. Thank you for your review. We're sorry this is the impression we left you with and we’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, a good phone number, and a brief description of your situation and we'll follow up with you. Thank you.
Personal loan Providers Nearby in Federal Way
- Personal Loans
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FAQs
1. How to Make Contact with BECU credit union?
You can make a phone call at (800) 233-2328 or enter their official site and submit your application form.3. How to Request a Loan from BECU credit union?
To obtain loans from BECU credit union, you can submit your application form on their website or go and visit the store. You may need to go there with your vehicle when getting car title loans. Explore our site to learn more information about title loans for bad credit.5. What Can I Do If I Can Not Make the Repayment of My Loan?
Failure to repay a loan can even lead to seizure of assets or wages. Make Contact with your lender when you fail to pay back the loan.
2. What Is The Location of BECU credit union?
It is located at 35105 Enchanted Pkwy S, Federal Way, WA 98003. View maps and get your direction to BECU credit union.4. Is BECU credit union an Agency or a Lender?
BECU credit union is a Credit union helping you out of financial emergency. Click here to get personal loans with low interest rates for almost any purpose.6. Does BECU credit union Offer Loans for People Who Have Bad Credit?
Yes. You are likely get loans with BECU credit union even though your credit scores are poor. It is also available to get installment loans for bad credit without good credit with our platform. You can also obtain more details about a personal installment loan from this site!