Sound Lending Inc South 336th St, Federal Way

Kelley Berry and her team were awesome. There was a slight mistake made at closing that the VA caught. That mistake was taken care of the next day and a notary was scheduled quickly to come back to my house to re-sign the documents to get the loan closed out. Great job and communication by everyone. Highly recommend this lender to anyone buying or refinancing a home.

There was not enough communication. When purchasing a home it is stressful. I often had to reach out to find out where we were at with the process. I also had to remind them I was buying from a distance and had a time line. When he realized we were not going to reach out time line he suggested i rent a hotel room with 3 kids, 2 dogs, and a cat. It wasn’t helpful. To follow up the signing papers weren’t delivered to the location on time so I had to drive and waste time I didn’t necessarily have. The appraisal was a mess and I’ve still not received my copy.

Absolutely incredible! They are so professional, friendly, & knowledgeable! They held our hand the whole way and were extremely pleasant to work with even under pressure!

They did a great job, very professional. We experienced a nice smooth transaction. Thank you Harold Johnson

Very happy with the service I received. The process which is often very difficult, confusing and long was made easy and simple. Would highly recommend!

We use Chad at Leader One for all of our lending needs he is knowledgeable and very easy to work with

Awesome! Chad Knows his stuff. Very smooth process,

I could not recommend Chad more, he was excellent.

Great job. Really friendly people and willing to work with you.

My loan officer, Janet Silvers provided excellent service. She went the extra mile to make sure we were comfortable with each step to closing and funding our loan. Thank You again and again Tony and Jo Asis