Beaverton INFINITI Sw Canyon Rd, Portland

Great, fast, friendly service! No BS, straight to the point. Cesar Hernandez, amazing customer service!

Great Team! They will take the time and help you genuinely. They are not money hungry they are looking for your satisfaction. I highly recommend! ( I dealt with Ceasar and Sam )

I can't say enough about how painless the car buying process was here. I did not know what I wanted and was only shopping around various dealerships. The salesman (Drew Barrios) listened to what I wanted out of my next car and showed me several options. Drew was patient and either answered or found answers for all of my questions. The entire process took over a week and I did not feel any pressure to make any hasty decisions. The staff that I interacted with were courteous, professional, and attentive to my needs. I would definitely recommend them to friends and family.

Israel is great to work with from his friendliness to his knowledge of Infiniti products. I now have purchased 4 cars from him. I will seek him out for my next purchase I would recommend him to anyone looking to buy one of these great products.

Great experience. Thanks Izzy for your patience, knowledge and assistance with purchasing a certified used Q50 AWD this past weekend.

My husband and I worked with John Hart for our new car purchase. John was great. He was knowledgeable about the car and wasn't overly aggressive like previous car buying experiences at other dealerships. We really appreciated the time he took to explain all the features as well! Junior Martinez was a great finance manager as well. The whole experience was quick and painless.

I love how easy it is to schedule appointments (online), how quickly they take my car in and have the work completed, and the comfortable waiting area. My car is well cleaned and brought up to me when they are done.

Two stars only because the sale went smoothly and the body work was well done. Service after the sale was terrible. We purchased a used car from Bob Lanphere's Beaverton Infiniti. It hadn't been serviced or cleaned yet, and it needed some body work done. We were promised the body work, a full service, and an interior detailing. The car was ultimately delivered two weeks late, with only one key, no fob, missing cup holder, no manual, and a broken overhead console door. It had not been detailed, as evidenced by a strong pet smell and soiled seats and headliner. We had to return it for an overnight. The pet smell was gone, but it had not been further cleaned. I doubt the thoroughness of the service work. The cabin air filter was dirty and installed upside-down. Later, the 4500-mile service due light came on after only 3000 miles of ownership. Likely, neither was checked. Finally, it had an ongoing issue with the tire pressure warning system. We returned it twice, and were finally told we needed to take it to a Toyota dealer to get it diagnosed for them! I called their service manager later for more information. I ultimately left three messages, being told he was with a customer each time, and that he would call me right back. Still waiting, over a month later, for a call. No need now. After ten minutes on the internet, I fixed it myself. It just needed to have the system properly reset. I guess that was beyond them. They've left us with the impression that once the sale was made, they just wanted us to go away. If true, they get their wish. We really like the car, but won't go back to this dealership.

Great dealer worth guying a car from them bought infiniti qx80 limited 2015 great car and customers services.

It has been years since I purchased a new vehicle, and while I have high expectations for customer service, I was nervous about how the experience would play out. Izzy was my salesman, and he did not disappoint, he was friendly, polite, attentive, listened to my needs and presented the right car for me, fairly quickly. He is Extremely versed in the many features and amenities of the car and got me up to speed pretty quickly. A nice touch on the delivery appointment was that he burned some of my old CDs recovered from my trade in on a usb and gave it to me to use in my new car. Richard and "Junior" were also part of the experience in guidance/communication and financing. Wow, class act with everyone I came in contact with, my overall customer experience was above and beyond what was expected. Thank you!