BCT - The Community's Bank Madison Trade Plz, Leesburg

I began working with BCT bank in 2020 when I filed the Paperwork for the Paycheck Protection Program. Through the process, I worked with several different people from different location of the bank. The staff at the bank were so easy to work with that we inquired about doing more with their bank. We were put in touch with Patrick at the Leesburg location, which had just opened at the time. Patrick and his staff have been so professional, helpful and easy to work with and they always go above and beyond. We were so impressed, that we moved our business and personal account to BCT, and have since refinanced out home with them and set up a home equity line of credit. For the first time in probably 30 years, when I walk into my bank, I know that no matter who is at the counter, from the moment I step up, I will be treated with the utmost (& genuine) respect, professionalism and kindness. Whenever I deal with anyone at BCT bank, I always leave with a smile on my face. I am so grateful that I found BCT Bank, and I recommend them to everyone I know, and hopefully those I don't know through this review! = )

I have been banking with the bank of Charles Town for a year. The customer service is incredible. The people that run this bank know what they’re doing and provide real value to entrepreneurs and businesses alike. I appreciate the technology they have and I also greatly appreciate personal customer service I receive.

BCT’s Leesburg branch has been extremely helpful for my business and personal banking needs. On both the business and personal banking sides, BCT excels at customer service for ongoing banking support. We love that the BCT’s Leesburg team is friendly, knowledgeable, and available to work with us as questions comes up, which we really appreciate.

BCT has made our business banking so convenient! They work with everyone to accommodate busy schedules. I was most impressed that they got to know our organization and worked to individualize our banking to the needs of our specific business. Excellent personalized service!

Great customer service, opening accounts for our family was easy and straightforward. Online banking is easy to use and they are always improving it. When we opened accounts for our young teens Patrick offered to provide them banking 101 and even gave a little bonus to each account as a “welcome” gift.

Great downtown Leesburg location with attentive staff. They're like family. Full disclosure, I am a customer and employee of BCT.

Outstanding customer service and I love the coffee machine and free parking.