BayPort Credit Union Denbigh Blvd, Newport News

I’ve banked with institution for 11 years. I’ve always gone to the Denbigh branch and everyone has always been courteous. I’ve always been greeted and the staff is very attentive and helpful. When I started banking with them 11 years ago my credit wasn’t great but that’s changed now thanks to there help. BayPort is not in the business of allowing there clients to get in debt over there heads because your best interest is their best interest! When you apply for a loan but have a mark or two on your credit they don’t count you out and automatically deny you they still consider your credit history with them. A good relationship goes a long way. They offer a lot of services and workshops and to top it off they support our local schools and visit them frequently for student banking. No other bank does that!!

This branch doesn't even deserve a star. Nearly 3pm and they had only 3 tellers with a line nearly to the door. This branch manager should be ashamed of themselves. Absolutely pathetic! End teller looked at me when I walked in, made eye contact and didn't even bother to greet me. Absolutely horrible! I'm so disgusted!

This bank is not helpful or even courteous. They will intentionally try to ruin your credit. They will not give us their corporate info to complain. We were told we needed to follow a chain of command phone calls where each person is more unhelpful than the last. By far the worst bank I have ever dealt with. We filed a bbb complaint trying to hopefully resolve some issues we have with our loan and they are not accredited with the bbb. That is a red flag to me.

Never will I ever bank with BayPort!! Worst experience so far. I have a checking with them that I cannot even use!! They are so messed up !! They need to be put out of business ASAP!!! I will be closing my account first thing tomorrow morning!!!

I love my bank... Everyone is friendly, Themis is always a great help and exceptional adviser. Thank you all for always being helpful and caring.

Manager is a queen ... My second home... Great staff... Very professional

Very friendly staff who are willing to help with any problems you may have.

Everyone is so friendly and the service was great.

It’s impossible to get an actual person on the damn phone!