Bay Credit Union Front Beach Rd, Panama City Beach

I haven't had a single problem with this branch every time I came in they gave me great service and always asked how my day was. They got my loans done within 45 minutes and they are really a good bank.

I have been banking with Bay Credit Union for years and have been disappointed numerous times. Most of the staff are friendly and helpful. There have been times when that was not the case and I was given an attitude, and the staff used minimum effort to satisfy me. If your card is shut down for a fraudulent attempt it takes two weeks to get a new card. That's ridiculous. You can walk into any bank these days and get a replacement on the spot. Their mobile app is years behind and has very basic. To sum Bay Credit Union up in one word is basic. Basic customer service, basic products, and basic expectations. I realized this when I walked into another bank and received amazing service. When I left I decided I was leaving Bay Credit Union. It's ashame too because I'd rather bank with a local bank.

Big help on getting your credit started! They have helped us build our credit when we had none! They took a chance at helping us by giving us a credit card and since then we have built our credit and now have a car loan trough them also. One of the best places to start building your credit!

Maureen is the best banker I have ever encountered! She is so willing to go above and beyond to help people and she’s the best at what she does!

Our rescue from the storm. Excellent professional and more than willing to help in our desperate situation to get a roof after Hurricane Michael. We would not rely on any other financial institution because they are always there for you. Beach Branch our favorite !

the perfect banking experience. Friendly staff there to assist you and answer all questions you may have.

Would not exchange defaced money because I was not a member.

People here are always friendly , helpful and very pleasant .