Banner Bank E Sprague Ave, Veradale

I originally started out with Farmers and Merchant Bank, a nice small farming community bank and I loved them. But of course then they were bought out by Banner Bank who has consistently bought out every smallbank in WA. And the bigger they get the worse they ate. After hours customet service is non existent. You might as well talk to a robot for the help you will get. Just scripted worthleds rrsponses and no answers!

They are always so nice & helpful to me...im always messing something up they take the time to help me figure it out..always smiling

I've banked here for a little over two years and the people at the branch are great. Everyone always has a smile and is pleasant to chat with. I do wish bill pay was free and they had a few more perks for their account holders but that's a corporate decision. If you want a bank with friendly people each time you walk in then this is your place.

Irate is an understatement to how I feel. Unless I am SEVERELY misunderstanding the conversation I had with an employee, then I have to wonder why, WHY a wire transfer would be rejected FIRST, and LATER I would receive a call about it. It was INCREDIBLY important that I received that money, beyond what their teller/ customer service rep. may have realized. But the point is, they should NOT be rejecting transfers without consulting the account owner first, regardless of the reason for rejection. Now it may take days to get it sorted...deeply considering changing banks because none of the info on wire transfers was EVER made clear to me when I was calling every week to see if anything unusual was pending. Huge ball dropped by them in my opinion. May have cost me a lot more than the money they rejected from going into my account.

Have been backing here for years (even when it was still American West). Always friendly and helpful staff. No extra fees at thus bank.

This is an outstanding bank to deal with. They go beyond the call of service to help you. Very pleased with this bank (my bank) Banner Bank.

Laura is so helpful and sweet I highly recommend this bank.

All the tellers are very helpful and nice love this location

Never bring in the United States flag

I went there the other day to get some cash. The teller was friendly and helpful.