Bank of the West E Lincolnway, Cheyenne

This bank is terrible. They have no fraud protection and don't care to help their customers at all. If you get scammed they just throw you away to protect their image with no care or regard for the well-being of the customer. They just tell you "it's your own fault" then close you out. No assistance, no protection, just "too bad and goodbye".

Horrible bank, wish I had researched them better before signing up. Their fees are outrageous and they charge for everything. Definitely better banks out there, if I could give them zero stars I would.

Terrible bank. Charges military on everything they can. $10 service fee every month for online banking, $10 service fee every month for a savings, $15 a month for checking without direct deposit. Is this a bank or service center?? Worst "Bank" in the US. Highly recommend everyone stay away and place this on the blacklist for all military members. Lost $50 on service fees that was not explained in the contract I signed. Also signed during a $150 sign on bonus, that was supposed to be paid out after 6 months. I was with the bank 14 months and still never seen a dime of that promise. Terrible,just terrible

The customer service here is amazing!! Jordan and Zachary are so professional that they could and probably should, teach a class on customer service!!! Great bank!!!

Figure out how to keep your branches open. Pathetic excuses for business practices.

Love this bank want to open savings acc but need more info

Love this Branch. So welcoming and helpful always.