Bank of the West Manzanita Ave, Carmichael

So far my experience here has been pretty horrible. I have 4 accounts here. Im constantly receiving fees fir random stuff and having to go in to have it corrected. The banking hours are horrible!!! Bank of the west operates like it’s the freaking 90’s. I am now disputing a transaction and I have to fill out a form and take it in to the branch. This is ridiculous. Today I went in and the branch is closed! If you are going to close the e branch send a freaking email to everyone or a text so people don't waste their time! So many headaches with bank of the west. I use them for personal and business checking but am likely going to switch very soon because they have done nothing but cause problems and make running my business even more difficult.

This bank is in the stone age. I made a "mobile deposit" that has taken 12 days to clear so far. They charged me for a return credit from Walmart (thinking it was a debit) and then overdrafted my account which gave me a fee. The senior staff in the branch isn't helpful, and even make snide quiet comments about the customers in their branch. I wouldn't recommend this bank, and especially this branch to anyone. Sadly, with Direct Deposit, it takes months to transfer to a new bank. Screwed.

Made a special trip here and was told that the only banker available was on lunch (at 2pm). None of the 4 tellers were able to help make a simple wire transfer.

Horrible bank made me wait 2 weeks for my card. Why would I give the bank my money if I can’t even use it.