Wells Fargo Bank Auburn Blvd, Sacramento

Looked at me but ignored that I was waiting to be helped. Finally aproached me and said "got any questions?" with a bad attitude. No thanks! Good bye! Place seems clean. But the wait is too long and not a friendly attitude.

Branch manager, Zara Irving lacks customer service, empathy, emotional intelligence and leadership skills. We asked to waive $30 fee but refused. I have friends in the banking industry also bank managers, who would NOT have acted the way she treated us. We will NOT be returning to this branch nor recommend friends or family to Wells Fargo services any longer.

The people is on line mor then 20 but the cashier not working right it toooooooooooo slow i am since 45 minute on line but still 15 people before me the cashier working for one cash timer on 15 until20 minute

Opened a couple bank accounts for family members, the banker Ms. Melly Dolar was very helpful and carefully lessoned and answered all our questions. She explained everything very well and was very helpful throughout the whole process. Thank you 🙏

I went there for the first time today and was greeted with a warm welcome. Everyone was friendly, short wait times and no complaints. MUCH better than the location on S street in mid-town. MUCH better.

Under staffed, after a 20 Minute wait, I left cause it was gonna take another 30 Mintues before I get called.

Banker was professional and friendly she helped us out without any issues and was very kind thank u !

Just opened the bank account here at this location. Thank you Tyler for your help during the process.

The people are always very nice and professional. However don't go here if your in a hurry, they will have a line out the door and only two Windows open while at least three employees are just sitting there doing nothing. Then when you ask them to open another spot they say oh we don't have the personal, even with the three employees just sitting there on there phones. Not ok.

As a customer since 1993 I am never returning to this branch and now looking to take my business accounts and personal accounts elsewhere. 4 windows closed and the tellers disappeared, with one person left working the line and other employees walking around in the back. All the while 15 minutes standing first in line as the tellers disappear.