Bank of the West Nw 23rd Ave, Portland

Best bank ever! They really prioritize Customer Service and as an Adult with a job myself who works with customers directly I understand how important it is and appreciate their hard work! This is the worst location for a bank and they are killing it a despite the neighborhood limitations

Awful service, awful employees, awful experience. Pretty much everything is awful when it comes to this bank. My account was compromised due to their mishandling of my information including my social security number, address and email address. It took hours and hours to dispute the charges that THEY allowed to be charged to my account. If you value your time, identity or money DO NOT USE THIS BANK. Don’t say I didn’t warn you.

This bank is actually pretty great. The staff is kind, patient, respectful & helpful. I wish that I'd found it sooner. I honestly love this place. Thanks for giving me a great experience to share.

I opened a checking account almost 6 months ago and was supposed to received a bonus offer for 150 dollars I met all the requirements which was a direct deposit and debit card transactions but then 5 months passed and I called in regards to it because I hadn’t received it after being on the phone back and forth with different representatives I was told I wouldn’t get my bonus toffee because of not having a positive balance which my account was not negative just didn’t have a balance in there because I was never told too. I spoke to the manager at this branch and it sounded like he was going to help me but didn’t at all. He said he escalated my issue and couldn’t do much. I think it’s ridiculous they couldn’t honor it over something so small. They had horrible customer service and I would not bank with them. My coworker was going to opened an account here and I told her not to. Be careful opening accounts here and they are very unprofessional. I do not recommend them at all.

Well it's a bank and they have money?

Best bank I've ever had. Surprised they're out here, thought I'd be using third party ATMs on my trip here from Oklahoma.

I want to thank the employee who ran two blocks to return the debit card I had left in the atm machine last Friday morning, February 12. I really appreciate it.

Secured Card is BS. They’ll take your money!