Bank of the West S Beach Blvd, La Habra

Our new branch manager is an example of the kind of service we were used to. Thank you as well to Ms. Suko who is still with us. Looking forward to coming in to the branch again. Our new manager understands old fashioned customer service.

Had a pleasant experience with Adriana. She pays attention to details. She is friendly and attentive making in-branch banking experience pleasant.

Seriously the upper management are completely incompetent at this branch. They hold checks, carry no coins and lock the doors and only allow 1-2 people in. The funny thing is this kind of clown show has been going on for months. Go to bank of the west brea!

I hate going into this branch! The head “service” officer Naysin Soto has NO idea about customer service. She barely cracks a smile and is very argumentative, instead of being helpful. I have witnessed her with a bad attitude towards customers and myself many times. Other branches have much better customer service.

This has to be the worst bank in California every single time I go there it takes for Ever!!! everybody standing around and nobody helps the customers. Or their computers are down every other week

Bank does not open at 9am... Manager was in his car at 9am, then they needed to get things ready before letting people In... finally opened at 910am.

The level of service exhibited at this location is lackluster! The associates did not know seemingly standard pieces of information about the branch location.

The manager was very nice and helpful, the office was cleaning and pleasant

Zero stars! Kanzii is rude and in helpful