Bank of the West E Main St, El Cajon

Excellent customer service, all of the bank’s employees are excellent and cooperative with customers, and fast and enjoyable service

It says its open i drive like cryse to get before they close on saturday at 12..i got there 11:40 and it was close.. I got so mad.. Some needs to fix the webpage. Not fair

They have new personnel who seem to love what they do. Friendly, confident and knowledgeable professionals.

This bank is a joke. Charge way to much to cash a check written from one of their own members. Was told the fee was $8 when I first handed the lady behind counter the check. When informed I wasnt wanting to open an account there it got raised to $10 to cash the check. Funny how other banks waive the fees when its written from one of their members!

Before the service was Excellent but now it’s not ?

Had a debit card with them, my card went over draft the first time I didn't know you can block it, so I paid the fees the first time and told them to not authorize any purchase if I dont have the balance for it. Same thing happen where my account went over draft and they still charge me the fees, so I dont know what kind of system they use, but they are stealing money from people straight up. I would never do business with them again. And the employees there are so rude, repeating themselves like we dont know what your saying, I know what you're saying, but I didnt remember you saying and explaining that to me when I sign up with you guys. NEVER EVER WOULD I USE THEM AGAIN!!

First time with in 23 years living in El Cajon City I went to his bank just to get $5 pennies it's sounds very quiet and customer service it was regular I mean nice

Been with bank of the West for 12 years.Not happy with the slow lobby service not opened Saturday. Facilities seem outdated.

I've been banking for over 14 yrs very good customer services