Bank of America (with Drive-thru services) E Stassney Ln, Austin

take so long for deposit, all the time,when i walk in here, go hiring more people to work , or go get some ATM machine inside the Bank, like other Bank they have two machine inside Bank. Save people time!!,

One freaking teller working wall up. 8 people in line took for ever to cash a check. Won't ever open an account with them.

This location is always super slow, yet they have employees standing in lobby doing nothing at all. Very impersonal and rude employees with the exception of 1 manager.. not to mention if you deposit a check they don’t allow you to get your money for 2 business days.. I will be taking my business elsewhere

Waiting 30 minutes for someone to show up and open the bank... 6/10/20. Called 4x and no one picks up! Doors locked and no tellers.

Horrible. I arrived at one minute till 4 a woman was locking the door as I got out of my car a Hispanic woman was running in the unlock the door. They let her in. They wouldn't let me in I guess that's the way racist bunch of South Austin.

This place is ridicules. If they're gonna be closed a certain day they shouldn't alow a customer to make an appointment on theday they're gonna be closed. That is pointless and wastes everyones time

Went with my guys that work for me to cash there check and they said they couldn't cuz the need there passport and we have cash them there befor c.c banks of america cash there check i dnt see wats the difference but o well

There's usually something wrong with the ATM. If you have to walk inside be ready to be in line for at least 20 minutes, there's never enough employees and there's usually about 15 people waiting in line.

No puedo bien gracias, snobby, bad service, keep customer waiting even when their is a lot of people working..... a real frustration most BofA do this... I took my business to another bank

Terrible. Security are paranoid about “Covid protocol” acting with humans like they are robots