Bank of America (with Drive-thru services) Capital Blvd, Raleigh

Stop by today to trying to cash a check. But the teller told me for order of manager they not allowed to cash a check if you don't have a checking account with then even if you have a business account. That's why case. The check was under my name. The reason I don't understand its why if you can go to another location they do it for you. It's suck location. So rude and bad costumer service

This location does not have a notary. Not just today, because they had a list of nearby places with notaries instead. This was probably the last feature of a bank that has prevented me from doing all my banking online... And this Bank does not have it. If you are curious the closest location with a notary is actually the Wells Fargo that shares a parking lot with this Bank of America.

Lobby is always closed but website says it’s open. Been there 2 days in a row and can’t get in. Looking for another bank that has at least one branch open. Been a customer for 20 years but I’m really fed up with this BS.

I like this place because tellers always give me good service despite their super busy long lines they doing what they can to get the line faster I can see on the tellers face so I wish people be more kind to their comments. It's impossible to rush when it's that busy! So come early or take your time

One teller, 20 people in line and the manager trying to move people to the atm to do what they need to do, how about you be a teller for five minutes and help people out. Worst service ive ever seen thank god i bank with Secu.

Waited for 30 minutes in the lobby and no one approached me or tried to at least put me on a list to see a banker. Horrible service. Will be closing my account with them

Worst customer service is ever experienced in my life!!! Stood in line for nearly 30min for service that was only going to take a minute or two! I could change banks would based on horrible customer service!

If I could give this place a negative score, I would. Andrew is the most disgusting and rude man ever. So rude to the customers ahead of me, Lisa on the other hand was very respectful and helpful.

I tried calling to get my 2019 statements on my closed account, which I could not get on line. No one "was available" so the system hung up on me.

Worst customer service. I don’t think they’re trained for customer service. Rude and I think they don’t even have a manager I’m taking my business else where.