Bank of America (with Drive-thru ATM) S Fort Apache Rd, Las Vegas

absolute worst customer service in all of banking. 3 day wait to send out a wire.. Absolutely amazing. DO NOT BANK WITH BOFA Thanks for your response Susan. However, changing this to a private conversation will only hide the fact that the customer service with BofA is the worst in the business. I will be closing my accounts and moving to a bank that actually cares about its customers.

No tellers available at 9:40am and manager said none would be available at this location all day. How is that possible? I think it’s time to switch banks as they do not do ‘banking’

Bank of America in general is a terrible establishment. Do yourself a favor and open an account at chase. Bank of America only cares about taking money from people. If you overdraft by $1 you will get a $35 fee. Then the bank will continue to let small transactions go through just so they can keep charging you another $35! Next thing you know you owe $175 because the bank let several overdrafts go through for a total of $45! Chase bank allows $50 overdraft for $0 in fees! In addition if you open an account and set up direct deposit you get a free $225!!! Why does this specific location get 1 star for that? Because the account was opened and this location and the person who helped us open the account sneaked in a paper for us to sign allowing overdrafts. They act as if they are doing you a favor by saying oh here sign this for over drafts that way if you are a bit short when you're getting groceries it will go through and you can just quickly put the money back the same day and there's no fee. Well lemme tell you the bank has NEVER allowed us to go into overdraft when needed. They pick and choose what transactions they will let go through to screw you at the highest degree. Not once has bank of America ever allowed an overdraft when we were "short" on funds but they let little transactions go through like your standard Hulu subscription, Netflix etc then u end up having to pay nearly $200 for those cheap subscriptions. STAY AWAY UNLESS U LIKE PAYING $200 A MONTH FOR YOUR SUBSCRIPTIONS WHEN YOU ARE BROKE.

I've held accounts with Bank of America for decades. I don't think I've ever been treated with the level of disrespect at any other BoA as I have at this branch.

This is the best location most Bank of America‘s usually have one teller because they want you to do online banking supposedly

This Bank of America has to be the worst and all of Nevada if not all of america they never have enough staff They're ATM's take your money and don't put it in your account where you have to wait and go through the 1 800 number and the bank manager does nothing Today at 1 PM on a Thursday I can't withdraw money from inside the bank cause there's no tellers how ridiculous is that but the hours on the door are posted 9 AM to 4 PM even Google right now says they're open but when you go in unless you have an appointment they can't help you I couldn't even close my account just now because they had to make an appointment for me I'm so done with that bank I wouldn't recommend anyone going to this Bank of America location at all ever they should fire the manager and close it down and hire new staff altogether And if Bank of America cared about the That's exactly what they would do

The workers and bankers look like there miserable. No tellers till 1pm on a Monday!

I stopped by at this location because close to my house. Once I walked in I was greeted by young guy and told me he has two appointments, but he was so kind to get someone else to assist me. Amanda was the one who helped me. Very professional and nice lady who helped me open up saving account. She explained everything how it works and updated my information. Thank you again Amanda!!

Dreadful branch. Been with BofA for years, personal and business, this branch is the worst. Two people in suits only scheduling appointments for simple items. Never had to make appointments before for routine services. Go elsewhere, and BofA - please conduct a training investigation here.

This location is consistently busy with only 1 teller to help. If you like waiting in line for an hour this is the bank for you. The last time I went to this location the people in front of me & behind me were complaining about how there was only 1 teller to help a huge line. Then I look to the side & the Manager was off just talking to some random person & the other teller was flirting with some guy. Where’s the customer service??? I’d recommend going to the one on Charleston & Town Centre. They’re way better. And faster.