Bank of America (with Drive-thru ATM) W 95th St, Chicago Ridge

Ita the best experience to have withvthus young lady ..Natassa pettas..she was great and helpful for me and i want to thank you for hiring people like her..thanx again

Worst Bank of America I been to . Took money at atm and had to make claims . And it took forever for them to give it back . Plus this one lady at the first told me claim teams are open Saturday but they didn’t . They don’t know what they doing . This place should be close .

Horrible attitude by the front desk clerk Shantonia.. she was very rude and trying to get rid of me although I had an appointment scheduled and was late by 5 mins. And she kept bringing that up as she was not qualified to answer my questions about my credit card instead of letting me see a banker. I highly recommend a different location if not Chase instead altogether. Poor customer service!

Excellent experience, thanks to all staff friends 🙏

Very bad customer service l will never back here 👎🏻👎🏻👎🏻👎🏻👎🏻

Terrible customer service. Had an appointment at 9:30 am. It's been an hour and I'm still waiting for a personal banker. I don't understand why they schedule appointments if they don't stick to them.

They have a bad customer service when I was there I feel like close my account with Bank of America I deposit $3000 I ask her to give me whatever she can on Hundred dollar bill she said no go to go to the ATM I was Waiting on long line now you tell me go to the ATM

The Hall of Shame I had an account with Bank of america for more than 25 years. The account was set up as an e-Banking with no monthly fees for seniors. Suddenly, and with no prior notice the bank changed my account to a core account and I was billed $12 monthly fee. I visited the bank and they refused to reverse the charge. I called customer service and I spoke to a rep and to his manager, who coincidentally shared the same name (Paul). Both reps refused to reverse my charge. I am filing a complaint with the US Bank Comptroller seeking justice.

Slowest bank tellers in the history of bank tellers. They have individuals helping at the automatic tellers that dont know how to use the automatic tellers. They have two tellers working at a time and they are slooooooooow. I contemplated on picking up smoking again because of how long i had to stay in that prison of a bank just to complete a simple transaction.

I do not have experience with the front desk but I did put out an appointment and they got to me right away and helped me complete my problem very fast! From what I hear though the front desk lady is bad!!