Bank of America (with Drive-thru ATM) Puerta Real, Mission Viejo
27571 Puerta Real, Mission Viejo, CA 92691, United States
https://locators.bankofamerica.com/ca/missionviejo/financial-centers-mission-viejo-7976.html
- SaturdayClosed
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM

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Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Commercial Deposits Accepted
- Financial Solutions Advisor
- Glass Barrier At Customer Service Desk
- Home Loans Specialist
- Night Deposit Accepted
- Notary
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Reviews
J
Went to lobby for simple banking request. Guy said I needed to make an appointment and to call the number on his card. Called on 3 separate occasions during business hours... no answer, no call back. Thanks bank of America!
Thanks for sharing this feedback about your experience. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica
s
The worst bank of America branches ever in US . The most manager very rude and impolite and unhelpful to costumers . Most managers work there are Chinese and they very very unhelpful and its like self service bank 😂
Hi Saman. We are disappointed to hear this and we'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
S
Branch was closed on a Saturday without updating Google or BoA application info for the branch. Every place is short-staffed but you expect BOA to respect your time and keep their app updated at least.
Hi ,We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam
J
Not sure how many times i have been here where the doors are locked in the middle of the day. Signs on the door indicate its during business hour and people behind the counter that just dont care you can see behind the glass. Update in April 2021. Since last month multiple days they are just closed during multiple business hour times. Also ATMs not working when they closed their doors. Whenever they are working they have a host that talks to people instead of having another agent work the counter. Though they provided the lowest levels of service; but they found a way to be worse.
O
We came into this branch needing help. It was a simple situation and Shirin automatically asked for the manager. Diane started talking about us in the third person as she’s standing right next to us. She was extremely rude and unhelpful from the very beginning and was extremely condescending. We had a simple situation that they could not or want to help us with. Maybe she’s having a bad day. It doesn’t matter. You should never treat customers in that way.
M
Seriously?! Only 1 teller for a line of 11 customer waiting?! Such a poor customer service!
Hi, Mahsa. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^alma
J
Poor scheduling and counterintuitive suggestions from 2 greeting members at the entrance. It is not what used to be a few years ago. That's a shame!
Hi, John. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel
R
Bank of America is a great bank to bank with. I have had great experiences at other branches. However, I found my experience at this particular branch to be not so pleasant with regards to the friendliness of the staff.
A
There are 8 employees in the building, only 1 bank teller... There needs to be a sign, just like at Disneyland, 25 minute wait from this point further. If we could watch the video feed of people entering the building you will see most of them open the door, take a step of hesitation and then turn around and walk out. Something that could have taken less than 4 mins, took 35 mins. Poor scheduling by the manager. Would not recommend going here till they activate more than 1 of the bank teller stations.
J
Needed to close 2 accounts today. The relationships manager, Leila Ramezani was sad to hear of my request, but was extremely helpful and nice. She also helped me call BOA and request to change an address, which she was unable to do at her desk. The whole office had a friendly vibe about them and I could tell they enjoyed working together. When I was at the teller, Joe and Navid were friendly and genuine, especially Leticia. If I hadn't closed my accounts, I would definitely bank at this particular branch.
Personal loan Providers Nearby in Mission Viejo
- Personal Loans
- Payday Loans
FAQs
1. How to Get in Touch with Bank of America (with Drive-thru ATM)?
You can contact them at +1 949-367-8629 or go to their homepage and fill out the online form.3. What Products Can I Get from Bank of America (with Drive-thru ATM)?
You can find the following services from Bank of America (with Drive-thru ATM). '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Commercial Deposits Accepted
5. Is Bank of America (with Drive-thru ATM) an Agency or a Lender?
Bank of America (with Drive-thru ATM) is a Bank helping you deal with money worries. You can also obtain personal installment loans for financial emergency fund through our platform.
2. How Can I Get to Bank of America (with Drive-thru ATM)?
You can find the store at 27571 Puerta Real, Mission Viejo, CA 92691, United States. Use a Maps app to show routes to Bank of America (with Drive-thru ATM).4. How to Get a Loan from Bank of America (with Drive-thru ATM)?
To obtain loans from Bank of America (with Drive-thru ATM), you can fill out the online form on their website or go and visit the store. You are likely to drive your car there when getting a title loan. Enter our website to obtain detailed information about car title loans.6. What Can I Do If I Fail to Repay My Loan?
Defaulting on a loan will result in negative impact on your credit. Get in Touch with your lender when you can not repay the loan.7. Does Bank of America (with Drive-thru ATM) Offer Loans for People Who Have Poor Credit Score?
Yes. You can still get loans with Bank of America (with Drive-thru ATM) even with poor credit. It is also available to get installment loans without good credit through our platform.