Bank of America Financial Center W Shields Ave, Fresno
1111 W Shields Ave, Fresno, CA 93705, United States
https://locators.bankofamerica.com/ca/fresno/financial-centers-fresno-11393.html

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- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Commercial Deposits Accepted
- Glass Barrier At Customer Service Desk
- Night Deposit Accepted
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Reviews
A
I was reminded why I avoid coming to this place the services is byfar the worse I ever been to in any bank of America branch. Had an appointment for 2:30 about loans and seeing my options. While waiting I was approached my an old lady name Silvia asking me what I'm here for. I told her I have appoint at 2:30, she then ask what for so I told her for a loan she then said we don't do that type of loan. So I ask her how about a personal loan she said no to that. I asked her what option do I have she said get a credit card. All short answers with the attitude of not wanting to help. I asked her I have a credit cards but they don't offer the amount I need, then she said get another credit card . With the same attitude not wanting to help. As I stood up to walk out being upset I asked her if ya can't help me or won't try to help me why didn't ya tell me over the phone instead of making me w and wasting my time.ste gas coming here.
Hi Andy. We'd like to hear more about your experience so we can improve. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, ZIP code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^ines
C
I have never in my life been so humiliated by trying to complete a simple transaction. A worker at this branch named Raquel was the most condescending person I ever had to deal with. Only speaking to me if it was a chance to talk down to me. Raquel told m to go to another branch. I asked if BofA branches all have the same policies. I asked multiple questions and just got a smirk from her while she's staring at her computer screen doing nothing for at least 1 minute. I don't know what she was going through this day, but having security stand and watch me was the worst move they made. I never raised my voice, in fact, I kept saying please to Raquel to answer me. I'm sure someone reading this thinks I must have done something to cause this and can tell you. This was the first time I truly realized being a tall black man was working against me. I felt so humiliated as a human being. FYI, Raquel never showed me the policy I was asking them, so I called a couple of branches and ask them. They told me it was not true and I should have no problem using the card. ( which I have multiple times.) That's why I'm writing this review. I would give no stars if possible. PLEASE, be careful here!
Hello Calvin. I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^ susan
d
Usually only two tellers. Neighborhood is rough and dirty. Homelessness. On a ok bz day u still will be in line for a while. Dont go on payday Fridays or the beginning of the month
D
Monday morning long line, 1 teller. 2 other employees doing nothing but talking to eachother. Asked for another teller, and one of the talkers said the 1 teller is all they had. Guess they cant wear 2 hats here. Plan to be in line for a long time if coming here. Obviously management doesn't care about reviews.
T
So, this place needs better service. Especially someone at the front to answer quick questions or to check what people need help with. I didn't mind waiting at first but then it just dragged on. Once it was my turn, I was turned away immediately after asking my question. If I knew I had to wait this damn long just to get turned away, the worker could've at least asked me what I needed help with. This place doesn't even deserve a star.
Y
Gave only 2 stars because the customer services are disrespectful. BOA needs to retrain their employees to learn how every individual has feelings just like them. Right now, there's a long line and only 2 employers working. Seriously... Even appointments takes forever!
T
this branch sucks, and they have their parking lot cleaners with heavy duty blowers going at 5:00a.m. I KNOW THIS IS ILLEGAL. YOU ARE NOT SUPPOSE TO START LOUD EQUIPMENT BEFORE 6:00A.M.
A
I only gave it one star because there's only ever one person there to help you and it takes forever to get help.sometimes there great and some days it's really bad like pay day but if you are there like at 855 am and waiting you will be the first person there and then your in and out of there within I'd say 3 minutes
S
WORST CUSTOMER SERVICE!!!!! Literally spent an hour to see banker. If They know the branch is busy then should staff it appropriately.
T
Customer service is poor need a real manager in here to do their job On a check day only one person up front very poor thought out by management
Personal loan Providers Nearby in Fresno
FAQs
1. How to Contact Bank of America Financial Center?
You can call them at +1 559-445-7222 or enter their official site and submit your application form.3. What Products Are Available at Bank of America Financial Center?
You may be able to get the following services from Bank of America Financial Center. '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Commercial Deposits Accepted
- Glass barrier at Customer Service desk
5. Is Bank of America Financial Center an Agency or a Lender?
Bank of America Financial Center is a Bank helping you deal with money worries. You can also get low interest rate personal loans for financial emergency fund on this page.
2. How Do I Find Bank of America Financial Center?
Their store is located at 1111 W Shields Ave, Fresno, CA 93705, United States. Open a Maps app and get driving direction to Bank of America Financial Center.4. How to Request a Loan from Bank of America Financial Center?
To get loans from Bank of America Financial Center, you can submit your application form on their website or pay a visit to their office. You may be asked to drive your vehicle there when getting title loans. Visit our website to learn more about title loans for bad credit.6. What Should I Do If I Am Unable to Repay My Loan?
Missing payments on a loan can even lead to seizure of assets or wages. Contact your lender if you have difficulty repaying the loan.7. Does Bank of America Financial Center Offer Loans for Bad Credit?
Yes. You can expect to get loans with Bank of America Financial Center even if you do not have good credit scores. It is also available to get personal installment loans irrespective of your credit scores on this page.