Bank of America Financial Center E 53rd St, Chicago
1439 E 53rd St, Chicago, IL 60615
https://locators.bankofamerica.com/il/chicago/financial-centers-chicago-15910.html
- SaturdayClosed
- SundayClosed
- Monday10AM–4PM
- Tuesday10AM–4PM
- Wednesday10AM–4PM
- Thursday10AM–4PM
- Friday10AM–4PM

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Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
- Commercial Deposits Accepted
- Financial Solutions Advisor
- Glass Barrier At Customer Service Desk
- Night Deposit Accepted
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Reviews
C
Depositing a check while asking questions about availability and things of that matter I was informed funds would be available next day only to receive communication that an extended hold would be necessary. I specifically asked the bank employee about this possibility and was assured that funds would be available. After missing out on real estate opportunities due to this banks negligence in information, I will no longer bank with BOA and would suggest others find a different banking institution
Hi Charles. We use many factors to determine if a hold will be placed on a deposited item and for how long. Learn more about holds go here: http://go.bofa.com/deposits. We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Important: Use when the client threatens to close an account. ^ ines
S
The Hyde Park location is ridiculous. One of the tellers came to the door to say that the inside was not open. Even though the sign stated that they were open from 10:00- 4:00 Monday through Friday. They deserve 0 stars. Your response is not sufficient either. Girl, bye!
We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.
B
Long lines, no tellers. This is consistently the case at this branch. The lines curve throughout the branch. Even then they will still typically have one teller operation even during peak hours. Ive even been here when there is a long line, three tellers but only one of them taking customers while the other two sit at their station doing everything in their power to avoid eye contact. Unreal. This is a busy branch, there are not a lot of BoA branches on the southside. Get more staff!!!
M
The atm took my debit card which this location always has a broke atm machine. The bank manager Aisha Fikes was very Ignorant about the situation. I see why this location has such low reviews.
Hi Maya. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. Thank you. ^susan
M
The lady security guard is always standing outside while on the clock talking on her phone. How could she possibly be paying attention?
Hello Maya. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. ^nicole
w
I will be calling Bank of America corporate office. On November 13th at 350pm. A gentleman by the name of Andre & Ms. Brittany Tillman teamed up & saved the day for me. I was having complications with my business debit card and the individual from the business department was gone for the day. I explained to them that I was traveling for business the following morning. What I thought would be a simple thing turned out to be more complicated than expected. However these two individuals worked with me and got it done. They actually worked with me 45 minutes after closing time. While at the bank I witnessed Andre dealing with the customers. Some polite and some not so polite(unrealistic). He never wavered. He stayed polite and professional. Brittany the investment banker showed patience that you never see after working a full days work. Thanks guys
I
Your money is not secure with Bank of America. I ended my previous job in Chicago on June 10 and started a new job in New Mexico on July 10. Moving implied expenses, and landlords typically collect a triple rent for the first payment: the first month, the last month, and the security deposit. I received my first paycheck at the end of the month, but there were no ATMs in Los Alamos or nearby towns. How to deposit my check? I called BofA, and after a 10 – 15 min wait, a representative answered. His response to my question was: "You could probably try ATMs of other banks, but I am not sure." Because he was not confident enough in his responses, I made another call. This representative said I should not deposit checks in ATMs of other banks, or I would lose my funds. So how to deposit a check? Then I remembered a YouTube commercial of BofA on mobile deposit (the one with the llama). The representatives were not aware of this option, apparently. I tried it, and the next day my funds were both present and available. I scheduled a few payments like credit cards and auto loans from my checking account. The next day, the check was placed on hold, and BofA charged me $35 and not once, but for every ACH. My funds were not available for use. I called BofA, but the representative refused to cooperate. She said she did not know who my employer and whether it had funds to pay my salary (Los Alamos National Laboratory, 11500 employees). A week later, the funds became available, but a phone representative agreed to refund only one $35 fee. Another representative asked me to call him the next day or call someone else because he had refunded too much in fees for the day. A week later, a Tweeter representative refunded the rest. It looks like it depends on who picks up the phone at BofA. Shortly after that, I received a letter in my mail saying that my check had been placed on hold and that I would be refunded all the fees for all the payments scheduled from my account during the hold if there had been enough funds, which there would have been. So why did the first representative kept refusing to refund the fees even after the hold had been lifted? The reps' favorite response is: "I cannot be responsible for what other representatives say." And when I asked to connect me to someone who is responsible, they refused. Is there at BofA someone responsible for what the reps say? Finally, I made a purchase with my debit card (not a subscription, not a recurring transaction), but did not check if I had enough funds. BofA processed the transaction and charged me $35. With Chase, US Bank, or Wells Fargo, the transaction would have simply been declined. I called BofA, and the representative said it was a recurring transaction. I said it was a single purchase and asked for a definition of a recurring transaction. The representative did not provide me with one. I thought fine and asked him to point me out to the definition in the account agreement, to tell me the page number and the paragraph. He replied: "What do you want me to do? Refund you the $35? No, you've already been refunded too many times this year." Sure, but that was for the check that had been placed on hold, and the Bank had promised to refund all of the fees in the letter. The representative said: "You can do whatever you want." At the end, he added: "I hope I provided a world-class service." Why did he say that? He did not know the definition of a recurrent transaction or where it was in the checking account agreement. In my experience of checking with Chase, Wells Fargo, US Bank, BofA, and PNC, Bank of America is the worst.
Hi Igor. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^ines
H
Scheduling a. Appointment is useless. I had an appointment set at 12:30pm waited until 1:30pm then left. Manager consistently reassured me I would be next and shouldn’t be more than 10 minutes. Well, I waited over an Hour... Solution : Don’t Bank with Bank of America.
H
Location ATM's are still out of order. And if you do get lucky enough to use the ATM make sure you want $100 in cash because that is the only option. I'm switching banks immediately, constantly disappointed with this financial institution.
D
Your time will be disrespected and they will do their best to give you the worst and still slowest banking service possible. Avoid if at all possible.
Good morning Dominic. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
Personal loan Providers Nearby in Chicago
- Personal Loans
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FAQs
1. How to Connect with Bank of America Financial Center?
You can reach them at (773) 667-0408 or enter their official site and submit the request form.3. What Services Can I Find in Bank of America Financial Center?
You can find the following services from Bank of America Financial Center. '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
5. Is Bank of America Financial Center an Agency or a Lender?
Bank of America Financial Center is a Bank offering different ways to financial stress. You can also apply for personal installment loans for unexpected expenses on this page.
2. Where Is Bank of America Financial Center?
You can find this company at 1439 E 53rd St, Chicago, IL 60615. View maps and get your direction to Bank of America Financial Center.4. How Can I Request a Loan from Bank of America Financial Center?
To apply for loans from Bank of America Financial Center, you can submit the request form on their website or go and visit the store. You may need to drive your vehicle there when getting auto title loans. Browse through our website to learn more information about title loans.6. What Will Happen When I Could Not Repay My Loan?
Loan defaults can lead to lawsuits and damaged credit scores. Connect with your lender when you can not repay the loan.7. Does Bank of America Financial Center Offer Loans for People Who Have Bad Credit?
Yes. You can still get loans with Bank of America Financial Center even though your credit scores are poor. It is also available to get online installment loans for bad credit regardless of your credit scores on this page.