Citi E 47th St, Chicago

I have been a customer at this Branch for over 8 yrs. And through out the years I have read the reviews. Now mind you the reviews are a (Person’s) truth. So I will not disagree or degrade another (HUMAN BEING.) thoughts. However; I have NEVER been in charge of such a (HUGE) RESPONSIBILITY!!! 1ounce mistake can land you in FEDERAL PRISON FOR LIFE. And it’s not their MONIES. Yes, they took the job. However. I have always received the most 100% OUTSTANDING CUSTOMER SERVICE FRIENDLY STAFF AND THIS BRANCH The BANK IS IN AN AFRICAN AMERICAN COMMUNITY. I admire the management, mentoring teaching style. He is hands off. However He, will get them dirty. I’d love to work for Management that allow the STAFF RUN the show. Because that is why he hired them. And you do know when you are standing in line to deposit your check. Each CITIBANK employee may have completed a multi BILLION DOLLAR PAYMENT, PURCHASE OR CLOSING ON A BUSINESS/HOME LOAN. TODAY ITS NOT ALL ABOUT US!!!!!!!!

The manager is so rude and disrespectful. Just because a large amount of money was deposited on my account, he let my account stay closed. He wouldn't even let me get my money out my account since it was getting closed. Now I don't have any money to get food or my medicine because I have epilepsy. He just cares about himself, because he's stupid.

Tellers might be slow, but overall the staff is friendly

This bank has horrible customer service and practices! This weekend I made a cash deposit ($800). The Atm, which always has some malfunction, took my money, gave me a bogus receipt saying there was an error and my deposit didn't reflect in my Account!!!! I called the 888 number. Then on Monday I called the branch. I was told 3 different things in 3 days, and I have yet to see my Money appear in my Damn account! #Citibank on lake park us horrible!@#$%^

This city bank has a convenient location however the head teller is very very rude. Each time on different occasions I have gotten her Sylvia maybe her name but she's not customer friendly . So there for it forwards me to go to the Ellis location which I absolutely love everyone there at the university city bank on 56 or 54 and Ellis.

The Branch Manager Keith is efficient and a problem solver. The Tellers are Warm and friendly. I'm so glad this branch is here.

Just use another branch. Very incompetent, didn’t get all the works done, cause unnecessary troubles, as bad as all the previous negative reviews said. Avoid it.

They have really bad service the wait is like waiting in line at the airport check in . They are poorly staffed. The sad part is they dont care and really dont know that good service at a bank is not optional.

Worst bank ever! They do not protect your funds like they are suppose to! Then they charge you $125 in legal fees to investigate the situation! I will be closing my account with them!

ATM took my money and gave me a receipt stating there was an error and it couldn't give me my money back. Ridiculous! Now I am without money and they are doing an investigation which will take some time. Fix the machines!