Bank of America Financial Center Meridian Ave, San Jose

I went to bank told by gentlemen sitting at front desk entrance , I could not make cash deposit into my property rental acct, third party. Well I've been making my rental payments for last 4 years at every other bank of America this way. I told him he was wrong he said no it's been this way for years. Very bad service due this man attitude.

Couple years ago, applied to refinance my HELOC at this bank with the home loan officer. My complaint is with B of A practices, not so much the loan officer. I applied and info was sent back east somewhere. Some lady kept calling, granted i never talked to her. But 3 weeks later i got a letter stating my request was denied. No warning letter, no conversation, nothing!!!! Just denied. I told the LO i would continue, not knowing they'd run my credit history again.. I'm infuriated and cancelled the entire request. My banking with B of A is done when I sell my home. Ever since the housing crisis their service has been terrible. Going to credit unions. Been a cust since 1991.

I will not be banking with this branch anymore due to unprofessional customer service. The bank teller (erica) was not helpful and very rude twards my fiancee treating her poorly making her feel "stupid". Ive been with bofa for almost 10 years and have never had a bad expirence like this before.

Janet castodio is worst manager I ever seen. We spent 40 min in line, 20 min filling forms, and we cannot open account because she cannot accept photo of ssn

I went in to change some important account information. Got an appointment made the very next day with Ulises Ontiveros, who was extremely helpful, friendly, and efficient.

Usually quiet with no line. Not good when there is a line. Staff is friendly and helpful. Just need to have more people to jump on the windows when the line backs up.

The worst of the worst service is being offer at this location why open the doors if you ain't ready... such a waste of time and lack of effort from the tellers make us the customers look like idiots........

Nice, clean branch but slow to process lines. Full line with 5 people and one and a half tellers.

Good branch. They still have provide that personalized in-branch service feel.

Good decent BoFA branch! Helpful people too!