AutoNation Collision Center Addison Lindbergh Dr, Addison

Autonation worked seamlessly with my insurer to repair my car quickly in under a week! They took good care of me and my car.

I took my SUV in to be repaired and the service was top notch. Dan and Scott were friendly, quick, and kept me up to date throughout the whole process. I would definitely recommended!

Absolutely terrible service. They didn't even let me know they were going to salvage my car until the day it had to be done. They overcharged me $450+ for my car being PARKED on their lot, even though it was DURING THE TIME THEY WERE SUPPOSED TO BE FIXING IT. They just gave up on fixing my car's minor fender bender, deemed it as a salvage car, and then let it SIT on their lot for AN ENTIRE MONTH. WORST COLLISION CENTER EVER. I'd give them negative stars if I could.

AutoNation service was excellent. They scheduled my appointment and were there waiting for me. The representative was courteous and professional. They provided updates via email throughout the whole process. I will recommend AutoNation collision to my friends and work colleagues.

HORRIBLE customer service!! Do NOT go here. If you need your car back fast don't go here. My BMW was there from dec 19th till April 5th. Robert does not return phone calls and there was always an excuse to why it was taking longer to finish my car.

After my Highlander was rear ended , farmers insurance gave me four options of shops I randomly choose AutoNation since it was close to my home...I meet Trevor who did initial assessment and his explanation were thorough....in between update we're precise... and work done eventually was so Great....my car come out newer.. Thanks guys for such great job..

They did a fantastic job repairing my 2016 Mustang. Best paint and body work I've ever seen. Impressive office and shop, too.

as we all know, having to take your car in to get it fixed can be a huge hassle and very stressful. autonation exceeded my expectations and made the entire process painless. i worked with dan and he was a great communicator, honest, and efficient. i will use them for anything in the future... thank you autonation!

UPDATE! THEY TORE MY VEHICLE APART WHEN IT WASN'T NECESSARY TO DO. MY CAR WAS DRIVABLE UNTIL IT GOT TO THIS PLACE. MY DOOR WAS THE ISSUE THAT I WANTED FIXED BUT NOPE THEY DECIDED MY FRONT END AND OTHER ITEMS THAT HAD NOTHING TO DO WITH PASSENGER DOOR WAS TO BE DISASSEMBLED. SO THE OTHER PARTIES INSURANCE REFUSED TO PAY FOR THE DOOR THAT THEY ALSO DAMAGED FURTHER AND MY CAR WAS DECLARED A TOTAL LOSS

Took my car in for a panel alignment and the work was done quickly; I had my car back the next morning. However, the alignment still wasn't perfect which is why I left 4 stars. Thanks