Mid America Mortgage, Inc. Spectrum Dr, Addison
15301 Spectrum Dr, Addison, TX 75001, United States
http://midamericamortgage.com/
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Reviews
T
We would highly recommend Tom Horne sr. Hope Jeremiah 29:11 For I know the plans I have for you, declares the Lord, plans for welfare and not for evil, to give you a future and a hope. and his team at Mid America Mortgage! We were from out of state and buying our home from afar, it was easy and hassle free! The team was very personal and attentive. 5 stars for us! Allen and Taryn Trenda
Hi Taryn, thank you so much for taking the time to share your positive experiences with Tom! His team is a great example of the #MAMFamily's commitment to customer service. Congratulations on the new home!
B
Tom at Mid America Mortgage is one the best decisions we have made he was relentless securing our mortgages and at the rate we requested. Do yourself a favor talk to Tom before you select a mortgage company
Bill, thanks for reviewing your experience with Tom and our company! We appreciate you.
r
Company will tell you they will give you 3.5 interest rate and then the run your credit report and then tell you that you have to buy points to get that interest rate of 3.5% when that is the market eate right now. Andrew ran my credit report and all 3 credit bureaus hurting my rate did not disclose the points that he was gonna charge me $2700. until after the fact. I'm using another company.
Hi Rose, thanks for taking the time to leave us a review. We regret your negative experience and looked into your account. The primary confusion was between “no costs paid at closing” vs “no costs at all” and also the “cost” to get a 3.5% rate at that time for that loan amount for that loan product. One of our team members has reached out to you and hopefully explained the miscommunication.
M
I had a fantastic experience recently doing my mortgage re-fi with Mid America Mortgage. The consultant I worked with was very thorough and kept me informed at every step in the process. I highly recommend MAM!
Thank you for sharing your positive refinance experience with us, Mark! We are so glad to hear that you were informed at every step and that you enjoyed our digital process.
J
The switch from loan service to mid America for the mortgage service company was the worst I’ve ever experienced. They didn’t care that I had no access to my account. I couldn’t reach anyone to actually get help on the mid America side. I refinanced with someone else and then I started receiving phone calls to refinance with them, but even then I couldn’t get help with what I needed help with. I finally refinanced with another company and in the worst mortgage/loan company in America way, mid America has held onto my escrow and made every excuse why it wasn’t sent and even “failed” to send transaction to my bank with some made up bank transaction # that doesn’t exist for any bank. This actually is covered under RESPA 1024.34 code about return escrow with a set number of work days. They totally disregard the law and I hope I get my $3600 soon and I hope the govt will at least look into their corrupt practices. Neither will probably happen so just giving anyone a heads up that is looking at mid America. PLEASE DON’T!!
Hi Jon, on behalf of Mid America Mortgage, Inc., we would like to sincerely apologize for our disorganization in regard to your escrow. We made a lot of mistakes during our transition and regret how it impacted our borrowers. Please know that we have the proper protocol, training, and staffing as well as significantly lower (or nonexistent) hold times. Please reach out to our escrow team directly at [email protected] with your property address so we can get you your escrow ASAP.
S
I have tried to get a payoff quote for my loan and it's been almost a month with no response. I have locked in a lower rate and that rate expires in 2 days and I still DO NOT have a payoff for my loan! I have sent request by email twice, my new loan company has sent 3 requests for my payoff amount with NO response! I have called more times than I can count and I have NEVER spoken to a human! I am currently on hold and it's be 90 minutes! This is freaking ridiculous!!!!!! I am searching for any options including legal council on the matter. UGHHHHHH! Stay away from this company!
Hi Sherry, we apologize for the long hold times on the phone. For the fastest response, please email us at [email protected]. Mid America ended the agreement with LoanCare and was poised to transfer all of our loans on November 1, 2019 to our in-house servicing department. Due to errors made by third parties, Mid America was only able to transfer one-third of the loans on November 1 and was not able to transfer the other two-thirds until November 20, 2019. Because the transfer occurred late in the month and right before a holiday week, the timing created delays in providing customers the information they needed to make their payments online or via mail. This created higher-than-anticipated call volumes that have resulted in the customer service wait times. We are truly sorry for the long hold times and will resolve this ASAP.
L
I have personally worked with Danielle Law with Mid America Mortgage and she is amazing!! She is extremely knowledgeable, very quick to respond and communicates well throughout the entire transaction from beginning to end! One of the things I love about MidAmerica Mortgage is that most of their documents are e-signed which is great! The closing paperwork is 50% less in person than what you typically can expect. They also do table fundings which speeds up the process of homeownership. I would recommend working with Danielle Law at Mid America Mortgage!!
Hi Laena, we are so glad to hear that you had a stress-free mortgage process with Danielle! Danielle is a great asset to Mid America Mortgage and embodies our passion for customer service by communicating and keeping you informed every step of the way. Thanks so much for taking the time to leave us a review!
L
The customer service department is a joke. I have waited over an hour multiple times and never spoken to a human being. I have sent emails. finally got a return email claiming my online account problem was fixed. I went online and nothing had changed. There is no way to reset the account without some kind of outside intervention. I have been trying to fix this for 2 months. Maybe if I don't make a payment, now that I finally got a bill, someone will call me back. This company sucks!
Hi Larry, we are so sorry for the inconvenience our transition has caused you. Can you please email [email protected] to reset your account? The transfer of servicing was delayed to late in the month and right before a holiday week, the timing created delays in providing customers the information they needed to make their payments online or via mail. This created higher-than-anticipated call volumes that have resulted in the customer service wait times. Please, email us for faster response time.
A
I had a very good experience with Mid America Mortgage. Eric Harris made the whole process positive and kept me updated every step of the way. I highly recommend them!!!
R
Emily was amazing to work with, 10/10! Great service and great rates! What else do you want from a lender?
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FAQs
1. How Can I Get In Touch With Mid America Mortgage, Inc.?
In order to make contact with them for loans, you can making a phone call by +1 214-261-3300, or you can direclty find yourself online loans. If you need any loans like bad credit personal loans, you can hit here, which will be faster.3. How Can I Take Out a Loan at Mid America Mortgage, Inc.?
The quickest way is to use their website's online form. For your need of payday same day loans online, simply browse our site to find out more info.5. What To Do If I Cannot Repay My Loan?
The best way is to discuss the details with your lender at first and find out a solution for both parties.
2. How Can I Find Mid America Mortgage, Inc.?
Mid America Mortgage, Inc. is located at 15301 Spectrum Dr, Addison, TX 75001, United States. If you wan to visit them on the spot, use the map to discover a way to get there.4. Is Mid America Mortgage, Inc. an Agency? Or a Lender?
Mid America Mortgage, Inc. is a Mortgage lender. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look at this page to find out more.6. Can Mid America Mortgage, Inc. Provide Car Title Loans?
Sure. You can get title loans online by clicking here.