Automotive Credit Resources 10th Ave S, Great Falls

Daniel was very patient with us (as first time buyers) not pushy at all. He was very honest and open. Would definitely recommend going to him. We are so happy with our car!

Everything about the service I received was one failure after another. I was pushed to hurry up and do my paperwork before I even drove the vehicle. That week I realized something was wrong with the vehicle and notified them and they offered no assistance. My paperwork included a down payment and a warranty I had not expected or been told about. I didn't trade anything in and they told me I was getting the vehicle for $400 over cost. This apparently was not true because less than a month later when I went to trade it back in they said we cannot help you, you are thousands of dollars over the value of the vehicle. I felt they dished off a vehicle they knew that had problems and that they were not honest about anything I was told.

Keith provided excellent customer service through my entire buying experience. He was helpful and patient through the process considering that two nights in a row he stayed after hours to complete the process and made sure that they put gas in the truck I purchased. After looking around they gave me a good deal on the 2017 GMC Sierra. There were no games and the process was smooth. A week later I had to return because of the description on the contract had to be changed for the bank, they made that process completely painless. I was able to go right in and resign without waiting and filled the tank on my truck for the inconvience. I would without pause recommend Keith and staff to anyone looking for a new ride.

Kathy did a super job from first contact all the way through the purchase and beyond. She quickly and efficiently answered most my questions. While this review is a year old (sorry Kathy I shoulda done it sooner) I think that it adds a little credibility to the quality of the used vehicle they sold me. So yep, since then I have enjoyed a quality used vehicle and I thank Taylor’s ACR and Kathy for that.

I have had my vehicle for almost 15 yrs and I was dreading finding a different one especially since what I wanted was so ridiculously expensive, (another Suburban). Needless to say Cathie and Tim let me drive numerous vehicles and gave me plenty of needed time to feel comfortable in my decision. I felt like I was family dealing with Taylor's ACR and I highly recommend Cathie Blalock, she's professional and tolerant and she helped me narrow down my needs and wants and made me feel good about my decision. I love my new to me 2017 Hyundai Sante FE Ultimate Limited. P.S. You don't have to have credit problems to buy at ACR they have great financing and inventory selection for everyone.

Very poor experience. this company is aggressive and unethical. We bought a 2011 SUV and were given a price when we 1st looked at the vehicle. We were then asked to work with a different saleswoman as the 1st salesman had an appointment with another customer. She came back with a much higher price. It was not until the 3RD COUNTER OFFER that they finally came to the price we were initially given, and then told us they had taken over $1000 off the vehicle and we were getting a great deal. When you go to their website this car is advertised at that price in the first place!!!! It was not our intention to purchase a vehicle that day so on the way to browse we filled our current SUV (which we traded in) FULL of gas, and in our negotiation we asked they return the favor and fill the new car with gas. They agreed and took it to the gas station. When all was said and done, we headed home with our new car only to notice it had less than a half of a tank of gas. During our test drive and negotiation we advised the saleswoman that there was an alert light on saying the tire pressure was low in one of the tires. Her response was that those sensors go off all the time with the temperature change. Knowing that this can be accurate, we proceeded only to have that tire go flat to the rim 2 days later. We called the dealership and were told "sorry for your inconvenience." Needless to say they would not fix the tire and the saleswoman then denied ever conversing about it. My husband and I reported our concerns to the manager Tim, and still no offer to correct the flat tire. Upon evaluation from a tire shop, the problem was that it was just recently patched INCORRECTLY and the plug from the patch had fallen out. Knowing that this vehicle had been on this lot for a while, I will speculate they were aware of the issue, but that is speculation. Again this was reported to Tim. He responded that he would discuss it with Cathy the saleswoman, but again no offer to remedy the situation or absorb the cost. DO NOT BUY THROUGH ACR UNLESS YOU WANT TO BE TREATED UNETHICALLY, IMPRACTICALLY, AND LIKE YOU KNOW NOTHING. We will be filing a complaint higher up. Please take your business elsewhere. Cathy and Tim: shame on you, and it is because of this type of ethic, or lack there of, that car salesmen acquire a poor reputation.

Daniel was amazing and i couldnt of asked for a better car buying experience. Thank you so much

Zach went above and beyond to try and get me financed. The whole process was quick, easy and went super smooth. Just need to work on my credit and we will be good! Don't hesitate to deal with them, light years better than any of the Lithia dealerships in town.

I highly recommend Taylor's and ACR is where I will continue to buy my vehicles. The ACR team, specifically Pacer and Cathy, have always done thier very best to make sure my experience was awesome. I have bought many cars from them and so has my family. They were there when I personally needed financial options and continued to be there as my financial options opened up. Thank you Pacer and Cathy.

Upon moving to Montana, i realized i would be in need of a decent truck. Having never been here before, i made it a priority to visit multiple auto dealers in the area. I spoke with several sales reps, and researched what i could about their business's online. After a week of this, i felt confident in choosing Taylor's AutoMax/ACR in the city of Great Falls. I was expertly attended to by Pacer Popham and Jay Schabarker from the minute i stepped foot on the lot. They were courteous, knowledgeable, and expressed a genuine interest in helping me get exactly what i was looking for. I finally ended up with a Ford F-250 that keeps me grinning from ear to ear every time i drive it. They also gave me a great deal on the two vehicles i needed to trade in. The entire process, from beginning to end, was a positive, pleasant and downright entertaining experience that made buying a vehicle from Taylor's AutoMax/ACR an outstanding event. I felt extremely happy and blessed to have done business with them, and even more so to have met such a fantastic group of people. Me and my wife are expecting to buy a second vehicle about a year or so from now, and have every intention on returning to them.