Auto Loan Inc W Main St, Kent

I have had two loans through this company. They specialize in providing loans to people who have credit challenges. If you take a loan from them be advised that you should do so with the intention to establish/fix your credit by making ALL payments on time, not a single day after the due date. I have never had a problem with them and am grateful they were able to help me given the situation I was in when I borrowed from them. My only complaint is that they charge for online and phone payments. Again, they deal with people who have credit challenges and they don’t play. As long as you meet the terms of your loan, a contract which you signed, you won’t have a problem.

I have honestly never been treated with such wonderful customer service and respect. When no one else would finance me, (I had no credit, not bad credit which is actually way worse) Auto Loan came through. This is actually the second time I've financed a car through this lender and have had no problems whatsoever. They offer everything they promise and even allowed me to pay off (my first) car early, with no penalties. I highly recommend this lender!

Car loans for people without perfect credit. If you have a job, they'll finance you. Higher APR than mainstream lenders, but make your payments on time and you'll never have a problem. Pay off your car and it builds your credit. I've never had an issue with any of the staff. Are they friendly? Maybe not, but I didn't come here to buy friends, I came to buy a car. They're professional and efficent.

TINA was the Worst one. Althoigh their sales people were nice that doesn't escape the fact that they are uneducated in the cars they sell. And I can't stress this enough they are polite however they do not care on who they sell a car to or what the condition of the vehicle is actually in. They will bold-faced lie to you and convince you to buy a lemon... Once you buy the car you are then setup with their in-house financing department who I believe are the worst finance company in the world. Klaben's "Auto Loan". Does NOT care for the people they "help". Regardless of what happens in the lives of there customers, they have not 1 care world. Unfortunately I fell into that 25% of government paid employees/contractors who suffered with the gov't shutdown. They have no area with making your life harder.. please keep in mind that I understand businesses need their money too. However I do not understand how big businesses such as Ohio Edison, Dominion and Aaron's rental, will work with somebody who has had life come to a halt. I was only one month behind with my car payment, literally 1 month. I contacted them to explain what had happened and they wanted nothing to do with it and repossessed my car causing my wife to lose work. To go one step further,....the following day after my car has been repossessed they had it scheduled for auction with a time and date. I couldn't believe it. After only 2 days following the repossession I managed to borrow the money and get my car back. They not only wanted the one month payment for me they required me to pay a future month on top of it. PLEASE DO NOT EVER EVER, look for a vehicle AT ANY one of klaben's locations Personally I would feel more comfortable going to a drug dealer to buy a stolen car.

Great Company to work with Michelle and Tina are both great to deal with on a regular basis . Also for Mr. Klaben to give me a second chance for a loan was amazing , great guy he is and I am truly Thankful to him . I used Auto Loan for both a used vehicle and also I purchased a new vehicle with them , and I would have used them again for the 3rd one if they did outside loans , again Thank You all for what you have done for me and I would highly recommend this company and also the Klaben Family !!!! And as for the negative reviews people are leaving simply pay your bill and they won't have a issue they divide your payments up in half monthly it's not hard smh !

Wasnt even a full month behind, lady said she'd reposess my car and did so in less than an hour, these people are never in a good mood. One lady there implied that I had been driving a car uninsured and contradicting herself I caught her in a lie about the way their payment process really works before she took my car. Please if you have any sense when looking for a car do not go through this company and dont try to get financed through Klaben motor sales because this is one who they go through. Only gave 1 star because I had to tell about this.

The program is good, Klaben was excellent to work with! Unfortunately one bad apple can ruin the entire barrel and the person we deal with the most, which directly affects how we view the company, is beyond RUDE to everyone all the time for no reason!! I believe most customers would rate much higher if not for our extremely unpleasant interactions with said person!!

Rude people, loves to reposess and will spend any amount of money to do so! Doesn't treat all customers the same! I recommend you stay away from Klaben Motor Sales and Auto Loan! There worse than CNAC or DBS... Byrider and ABC Motor Cars!

If you’re late a couple days be prepared for their pathetic threats and scare tactics. Terrible company and a true nightmare to do business with. In hindsight, I feel like I should have just bought a bus pass. Condescending, disrespectful, and simply Unprofessional.

This place is really insane and sick ast the same time you have the two chunky woman sitting in the back either eating or on Facebook or evening smoking like crazy outside lil ms piggy and chunky bear than you have the white chick with black hair trying to play the thug of the group hahahaha making threats trying to speak to you like your a nobody when they never know who or what people do they blow up your job or cell phone even if your a day late knowing people don't get paid till a Friday this company is a huge mistake and I can't wait to buy my new jeep and get over these petty people the best person they have is the blonde with blue eyes she's always happy and very caring but to everyone else have a heart scums