August REI Broadway Blvd, Garland

Thank you August REI the staff answered my questions and directed me on my account. This is my 1st time being the lender and you all have made it easy to manage. I will recommend your company to my family and friends.

August REI has been good to work with and attentive to resolving issues as they have come up.

This loan servicing company is the best! They quickly get me the info I need for closings. They are professional and their work is meticulous. I recommend this company to all of my investor clients.

Company seems to keep "cash in trust" for very long periods of time (more than 7 days), even when both sides of the transaction are ACH transfers. The website is also updated infrequently, so it's not unusual to see a Friday update, and no other activity until late Monday or Tuesday of the following week.

I currently have a loan with these people and I’ve been trying to reach them for months I keep paying my bill every month and they keep charging me late fees every single month have had them since October definitely one of the worst experiences I’ve ever had with a company still to this day this month they just sent me another bill stating the fact that it’s over $3000 but yet I’ve paid my bill every month and continuously cannot get a hold of anybody buyer beware stay as far away as you can worst company I’ve ever dealt with and I’m hoping to be able to leave them as soon as possible

This company is fantastic! Incredible customer service, straight shooters, and would recommend them to anyone that needed their super-awesome services. Five stars!

Very unorganized. Go anywhere but here. They will call you and try to bill you twice and then you have to provide proof of payment multiple times a year. Stay away not worth the time money nor the frustration. Go anywhere else

received excellent customer service. heard back from the office manager promptly and my escrow analysis was explained to me in clear terms.

This business is very bad..They can't keep my account straight. It looks like they can't do anything right. It looks like nobody knows what they're doing . The office is scattered so that nobody knows what each other is doing.DO NOT USE THIS BUSINESS....!!!

Shame on them ripping me of they will take your money snd dont answer the phone o refund any extra charges.