ATM (Chase Bank) Sepulveda Blvd, Harbor City

Same thing happened to me as the other person that gave a 1 star review. That's why I'm also giving a 1 star. Made a Cash deposit, it gave me no receipt but just an error message with a phone number to call, so I go inside the bank and the teller tells me to go over the desk with him so I'm thinking great, I'm getting my money but nope, he calls the number I got on the error screen and does the same thing I could've done in my cellphone. So I called the number and after waiting 35 minutes they finally answered just to tell me that I will get my money credited after a day or 2. Really. What a joke!!!

Just went to their Chase ATM drive-through to deposit cash and it literally took it and did not deposited into my account. Their ATM machine stole money from me. I went into the bank right away spoke to the manager she told me there’s nothing she can do I have to call the claims department. I have the receipt where it says something went wrong error ! It was cash that I deposited not a check or anything else. They should not be allowed to keep my heart working money! Once this is resolved I will no longer be banking with Chase!

BE AWARE OF LYING EMPLOYEE, MAYLIE SEGURA. Don't waste your time getting service from this branch. I've been with Chase over 13 years, and this branch has the worst employee. Maylie Segura is a complete scammer and tricked my mother into signing up for the credit card she doesn't need just so she can raise more sales # for the branch. MAYLIE SEGURA is the worst Chase employee I ever faced.

Leticia Is super helpful. She sat down and got my issue resolved in less than 15 minutes. Best experience hands down.