Atlantic Bay Mortgage Orange St, Asheville

As first-time home-buyers, we were extremely happy with the service we received from Lee Ann and the whole Atlantic Bay team. They were always very generous with their time, and we couldn't have asked for more in terms of responsiveness, professionalism, attention to detail, and competitive rates. We definitely saw first-hand the value of going with a local lender, as they were willing/able to work directly with our realtor to turn around approval letters and other documents in record time, which was invaluable in such a highly competitive and fast-moving market. Lee Ann and her team also did the little things to establish a human connection and make us feel taken care of, which we deeply appreciated. Thank you, Lee Ann and Atlantic Bay!

Natalie went above and beyond to help us with our loan, as she always does. This is not the first time we have used Natalie for mortgage or loan services, and we appreciate all that she does in assisting with a loan. The lines of communication are kept open; she responds quickly to email and phone calls. She does her best to find the best rate and the best way to get us what we need. She answers all of our questions, and even if she does not know the answer, it doesn't take her long to find out. She provides very detailed information and makes sure we have the correct documentation needed to review and process loans. She is diligent and efficient in what she does and we hope to continue to work with Natalie and Alantic Bay Mortgage Group for our future building project.

Lee Ann Lewis is so helpful, every time we work with her. Over time we have purchased two homes and completed a re-fi with her and she has talked us through each step of the way. Her assistants, Jennifer and Kelli are also super helpful. They all work so hard to make sure the experience is as pleasant as possible, making sure we have every answer to every possible question along the way. I couldn't ask for a better experience....I doubt I'd find it!

Carol Duermit and the Atlantic Bay Mortgage team are the best! We really appreciate how available and knowledgeable they were, as well as the sincerity with which they do business. We felt like we had a trusted friend on our team, which ultimately saved us money and set us up for success with a home we love. Their experience and genuine care for their clients are unmatched. We were also able to close on our house 10 days early because they are that good. THE BEST!

I worked with Carol Duermit from Atlantic Bay Mortgage and she was so helpful and great to work with! She took the time to explain things to me and as a first time homebuyer that really helped to put me at ease. I felt I was a step ahead the entire time, and her and her team were even able to close my transaction ahead of schedule. I would highly recommend her and Atlantic Bay Mortgage to anyone buying a home, I'm so grateful that they made this process fun and relaxing for me!

Carol was very helpful, extremely communicative, and kept a positive attitude. She always calls back, always had answers for my questions, and was even willing to talk out details well outside of business hours. We had some minor complications near the end of our transaction and Carol was extremely helpful in helping us identify the clear path to the closing table. She's caring, upbeat, positive, and willing to take the time to talk out the details. I will gladly recommend Carol at Atlantic Bay to anyone looking for a lender who will go above and beyond with their customer service.

I was extremely pleased with Atlantic Bay Mortgage company!!! Specifically, Lee Ann Lewis and Kelli List are two I worked with. Both did an outstanding job!!! They were professional, friendly and always available for questions or assistance when I needed it! They got things done in a timely manner and I have zero complaints. I would Highly recommend them to any of my family or friends!!! They are fantastic and easy to work with!!!

Natalie C. was such a pleasure working with. The process was easy and could not ask for better customer service!

Our experience in obtaining a mortgage was excellent. Kristy Gooding was on top of the process from start to finish, and responded rapidly to any questions that we had. I have already recommended her to friends and family and will continue to do so.

The staff at Atlantic Bay Mortgage were a pleasure to deal with and were there to assist with whatever need arose. I would highly recommend this company and would give them an A+ for customer service. Keep up the great work! A very satisfied customer.