Astera Credit Union - Jolly Rd E Jolly Rd, Lansing
301 E Jolly Rd, Lansing, MI 48910, United States
http://www.asteracu.com/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday10AM–5PM
- Thursday9AM–5PM
- Friday9AM–5:30PM

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- Financial Counseling
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Reviews
D
Should be zero stars!! I have been a customer with Astera when it was Auto Body back in the late 80s. I have never missed a payment on any loans have 42 years at the same employer. 34 years at the same address. Good credit score, $250,000 401K and another $80,000.00 in Stocks. But can't get a unsecured loan for $16,000.00. Thanks for nothing!!!! DON'T WASTE YOUR TIME HERE!!!!!!
K
Dont expect your loan officer has all their information correct, just make sure you know and study the "loan" before you decide to wrap up years of your life on someone else's misinformation and unknowing of the loan they are setting up for you.
S
They always taking forever to help ppl, idk if they low staff or what
R
Quick and easy to make a transaction. Very friendly.
T
The customer service isn’t the best at this specific branch. West Saginaw location seems to always have better customer service. I’ve been a memeber since this was auto body credit union in the 90’s. They aren’t the most helpful “credit union”, I get treated better by my “bank”. Why I don’t come here often. Unnecessary check holds, crude responses, no simple “hello” or “have a nice day” greetings in the drive thru, unwilling to increase lines of credit when the balance is zero and credit is good. Maybe after seeing this review, others will have better experiences in the future.
M
Worse service ever for a bank, I wouldn't recommend this place to anyone
j
Good and bad.their security on your account and debit card are great. I've had my acct hacked twice and both times got my money back quickly and my acct froze for security. But one time recently I was 50 miles from home and someone in Detroit was using my acct to shop online so my acct was froze, but the only problem was I was completely stranded until the next day with no cash. I called the back of my debit card and they couldn't unlock my acct at all. I was low on gas so was stranded. I understand the security concerns but there should be a number to call to unlock it for a short time or whatever. Im just glad I didn't have my children with me in the middle of winter! Plus there after hours ATM on jolly rd is broke a lot, so once again not able to access my money. If you enter a wrong pin sometimes one time it will lock you out. Being locked out of your own acct is a real problem and being stranded. And also a few years ago they turned me and my wife down for a personal loan, so we went to lafcu and they accepted no problem at all. We have good credit and pay bills on time so don't understand why. Im looking into switching banks because being locked out with no options is a serious problem...
P
was lied to about what transferring a loan would do to my credit, they bought a car loan from my other credit union and told me it wouldn't affect my score that much. I'm trying to buy a house and told them that. Well after they took on my car loan it took my score down 75pts. And now I have to wait even longer to buy my house. Will close all my accounts with them and will no longer do anything with them after my loan is paid.
Z
It's nice people but I'm not getting what I need
A
Terrible service and scammy handling of customers
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FAQs
1. How to Make Contact with Astera Credit Union - Jolly Rd?
You can make a phone call at +1 800-323-0048 or go to their homepage and fill out the request form.3. What Kind of Services Are Offered at Astera Credit Union - Jolly Rd?
You may be able to get the following services from Astera Credit Union - Jolly Rd. '- Personal Loans
- Financial Counseling
- Check Cashing
- Auto Loans
- Home Equity Loans
5. Is Astera Credit Union - Jolly Rd an Agency or a Lender?
Astera Credit Union - Jolly Rd is a Financial institution helping you solve your financial problems. You can also obtain low interest rate personal loans for unexpected expenses on this page.
2. What Is The Office Address of Astera Credit Union - Jolly Rd?
You can find the store at 301 E Jolly Rd, Lansing, MI 48910, United States. View maps and get your direction to Astera Credit Union - Jolly Rd.4. How to Request a Loan from Astera Credit Union - Jolly Rd?
To obtain loans from Astera Credit Union - Jolly Rd, you can fill out the request form on their website or visit their physical store. You may need to drive your car there when getting auto title loans. Enter our website to learn more information about car title loans.6. What Can I Do When I Fail to Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Make Contact with your lender when you can not repay the loan.7. Does Astera Credit Union - Jolly Rd Offer Loans for People Who Have Bad Credit?
Yes. You can still get loans with Astera Credit Union - Jolly Rd even with bad credit scores. It is also available to get personal installment loans without good credit on this page.