Associated Bank W 20th Ave, Oshkosh

So I went into this bank on Saturday after my mother had recently passed away and her accounts and safe deposit box was here. I told the teller my situation and also that I needed to open an estate account to which I got asked if I had an appointment. Informing her I live out of state and her for the funeral only. So she informs me both bankers are busy with appointments - turning around I see both a m & f sitting in their glassed office, noting no customers. So kinda irritated I asked, "you mean those people with no customers" ? Telling me the have appointments coming in, I state it will only take minute to open this dang box to see if a will is inside and I can go elsewhere to get an estate account. A more back and forth the guy who was with a ghost customer finally comes out and opens the box with me.... Ridiculous and with that I will ensure my banking is done elsewhere.

Don't forget to bring your own pen or you may find yourself waiting 3 times longer than it should take for a cash withdrawal. Apparently this bank is short of tellers but in their defense it was the end of the day so I imagine all of the cars parked were inside customers. And the young man is rude.