Arvest Bank Oak St, Conway

If I could give zero stars I would. I do not recommend using this branch or Arvest in general unless you want to be mislead. I called three times to discuss a personal loan and what I would be using it for. Three out of three times I was told it wouldn’t be a problem. After they pulled my score and I submitted my app they changed their mind and said they couldn’t do personal loans on the item I planned to use it for. Lack of training at Arvest and lack of accountability. I will never do business here and will recommend my family friends and customers to bank somewhere else.

Arvest is my favorite bank to bank with! I used to bank with FNBC. Then Centennial. But Arvest is so much easier, and their so well mannered compared to Centennial. I have been banking with Arvest since 2018 and I have zero complaints so far!

Customer Service inside this location is awesome and I actually enjoyed baking with Arvest UNTIL TODAY!!!! My deposit showed as a negative due to a BANK ERROR and all the representative could do was explain the different ways that she couldn't help me. Now, funds that I NEEDED today, won't be available and when I asked to speak with a manager or anyone over her she told me that they were all in a meeting and proceeded to place me on another long hold that I ended because at that point, I was livid!! No progress could be made. But this will be the last day Arvest holds my money for this reason. I'm not a wealthy customer and I definitely don't feel like a valued one.

Shannon is a great loan officer. She is very professional and always responds our emails promptly. We highly recommend her for home mortgage.

BEST BANK EVER!!! Arvest on Oak has the BEST & FRIENDLIEST people around! Their services are better, they are open later than all the other banks & they are open on a lot of holidays when most others aren't!

They do what they're supposed to, to a degree. - Don't feel valued, really. They lost my drivers license for me, which was nice. Their West Little Rock branch is much better.

The people might be nice, but they are so slow. No matter the day, time or what- they will have you waiting longer than expected. I value speed, and given all the times I been here I wished I would of banked with Regions.

Normally have an ok transaction at this bank. The lady today argued with me and wouldnt count my money a different way. She had an attitude and was snippy. Thank you I'll be refinancing with another bank!!

I love, love, love this bank. I have had the most wonderful customer service here. I travel a lot and they are always super helpful while I am away.

We love Arvest, been with them for a long time now and won't go to any other! ! ^_^