Arizona Federal Credit Union E Southern Ave, Mesa

I've been a customer since their Western Horizon days and I've had a couple of loans with AZFCU. The branch closures are making it very inconvenient. Not impressed with their sister location, drive thru is not an option, you have to walk in to the branch and show an ID for a transaction.

I have been a member for many years, and have never had an organization do everything so well. Karri Allen is amazing and so very helpful!! I did have a terrible experience with getting a mortgage. I was told that they use another institution for that and they couldn't suck enough. Karri fixed all that the best she could.

My user name was remove and i called for help because I couldn't get in to my account to check my balance so I called for help The 1st associate that I spoke too hung up on me the 2nd associate help me 2 or best of abilities and I still cannot get into my bank account So I cannot check my balances until Monday when I go back to the bank why this happened I do not know but right now with the customer service after hours On saturdy when was not helpful the other one tried a little bit more but I still cannot get into my account On saturdy when was not helpful the other one tried a little bit more but I still cannot get into my account So I do not know How much money I have in my account Terrible help after hours on saturdy

I got very bad service, I asked for a cashiers check they gave me a official check (not the same thing) and it wouldn't clear in time for my closing. When I returned it to them for their mistake they still charge me for the check. When I asked them why they would charge me for their mistake they didn't have an answer but would not refund the $5.00 in the spirit of good customer service. I could see it if it was my mistake but this was their mistake and they would rather lose a customer than $5.00. I personally will not use them any more .

Been a member since 1996. Every time I go, it becomes more obvious why they are losing locations and customers. Last visit they couldn’t find my account to reprint a credit card! WOW. Today they made a payment to someone else’s account, even though I included my ID & card in the tube... I’ll be pulling accounts soon.

I'm unsure why others had issues with this branch, or AZ Fed in general. I used to live in AJ and I opened my account there. I had used that branch from the beginning until I moved to the Superstition Springs area April 2015. The AJ branch was phenomenal and the charactercharacteristiccs shown there are also evident in this branch. The crew at the Superstition branch are kind, courteous, personable and professional. I've used AZ Feds all over the valley and have yet to have an unfair or unpleasant experience. Drop your big bank and go with the service of a credit union. Preferably AZ Fed.

Great local credit union. Great people, no charges Tougher to borrow from... Warning... During Snowbird season lines here are full of slow people wasting my biggest Asset , TIME ...

Superstition springs branch manager Angela is a great caring person. She will take care of your banking needs. Thank you Angela

I was told when I got the loan that there's a 10 day grace period..never heard of 30$ late fee..never was told by tellers also..like they hide that fee..crappy customer service..never getting another loan from this place again.

NOTHING is ever easy with Arizona Federal Inconvenient Credit Union. I am "currently experiencing excessive hold times."