Arbor Mortgage Group Ne Greenwood Ave, Bend

Beau Crotwell is the guy to go to here! Extremely knowledgeable and gets back to you right away. I am a first time home buyer so this whole experience was new to me and I had a ton of questions, Beau didn't hesitate to answer any of them and always asked if I had any other questions that he would be more then happy to assist with. Great guy to work with!

Andy Zook at Arbor Mortgage helped my husband and I with our first home purchase back in 2017! He was patient and answered ALL of my many questions. When we wanted to refinance this year it was a no-brainer to call him up again. We had a complicated refi, since we are self-employed, but Andy was so on top of it and helped us through every step. We can't thank you enough!

My home buying experience was pretty simple. Arbor is quick in responding and answered all of our questions. When it came time to sign it was all as previously discussed and we already knew what was going to happen.

After having our current mortgage holder, a national bank, keep us hanging for months on our refinance, Rob Moore and his team got our refinance closed in less than 6 weeks from the date of our first phone call. I could not have been happier with our experience.

Meli Bolanos handled our home loan like a champ. Her attention to detail and directed work ethic moved our loan process in such an efficient manner in spite of the crazy-competitiveness of the pandemic home buying/selling market. She was consistently accessible for any questions. Arbor Mortgage has a real star in their employ.

Rob was great to work with and did everything one would hope for during the refinance process. He was efficient, responsive and very helpful throughout, would definitely work with him again and recommend him to others. Thanks!

We have financed with Arbor several times over the past dozen or so years. they have provided excellent and professional service along with great rates. We heartily recommend.

This should say a lot considering I didn't even use them for my home loan. These guys are incredible! I worked with Rob and if my financial situation appeared differently I would have definitely used Arbor Mortgage! The reason why they get five stars is because they were so transparent and compassionate about helping others! I showed Rob multiple home loan products, several of which were from his competitors. One of the products was super ideal for my situation and they guided me towards it even though it wasn't something they could offer. To me, that shows that they value the customer beyond just trying to make a few bucks. They consider your financial situation and ensure that you get the best option out there! I highly recommend giving Rob a call if you are looking into mortgages, he was a huge help!

I have worked with Tyler on two purchases with VA loans and he made the process stress free and was always helpful and accessible. I have recommended Arbor and Tyler multiple times over the years. He is a cut above!

I really like the experience of working with Arbor Mortgage. Beau Crotwell anticipates questions yet is thoughtful to guide and answer in "layman" terms so understanding is clear.