AmeriSave Mortgage Corporation Tennyson Pkwy, Plano

Crooks. All they want is your initial $500 application fee. They have no intention of ever closing your loan. For me, they continually ask me to supply new documents. I'd complete one round of documents only to find new ones requested. AVOID!!!!

I was shopping around to refinance our home. Called the usual places and felt very uncomfortable when asked to to provide personal information before the would answer my questions. I came across Ameriprise and spoke to Kyle. She answered my questions, explained the process made me feel comfortable before asking for my information. I would highly recommend

I can not say enough great things about AmeriSave and Peyton Chapman. Peyton was a pleasure to work with and I already have passed his name on to others that are looking to refinance or buy a new house. He proved to me that there are amazing people out there, that put their clients first. Thank you Peyton Chapman and AmeriSave.

Amanda did a great job keeping me informed and updated as the process went through. She has lots of help and Jemia called at least once a week to check on me and give me any updates.

"If you have to pay $500 just to get started, you don't want to go with the company." The folks at AmeriSteal are wonderful to talk to, until you pay them the $500 needed for the application. I should have known that what they were offering was too good to be true. I was originally told that I was going to be receiving 2.25% and that it was without points so I obviously jumped on that, it was 3% lower than what I had previously. After about 5 days the rate went from 2.25% to 2.375%, not a big change and obviously better than what I had. From there the rate changed 3 more times and I was finally given the actual rate I could close on at 2.875%. Once I heard that I started doing some shopping and boy am I glad I did. These jockers will try to rob you and won't bat an eye. I ended up going with a local lender and was able to close on a 2.25% interest rate and saved myself $2500 on the closing costs, would have been $3000 if I did make the bone head move of paying AmeriSteal $500 for my application.

Cress Terrell was very easy to work with. He was informative and efficient. 3 weeks start to finish. The process was extremely easy. I would recommend working with Cress and Amerisave to everyone!

Had a great experience with Amerisave. They were not pushy at all, and my agent Jake was one of the nicest guys I've ever spoken to. Very knowledgeable and helpful.

I was passed off to three different people. I had to send certain documents several different times. Apparently my documents were lost in the shuffle. I started this process to refinance my home in the beginning of October, and closed on it January 8th. A little over 3 months! I was told it was the "luck of the draw" as to what underwritter we got to work with. Apparently, we got the short end of the stick on this one because I was asked several times to produce documents that did not exist, like Home Owner Association Agreements when I didn't, nor have I ever belonged to an HOA. When they needed more information from me, they were prompt in asking for it, and I was prompt in providing it. But when I asked for information from them or an explanation for what they were requesting from me, they either didn't respond, or responded very late. At one time I was even told to not ask questions to anyone but the mortgage specialist I was working with because it would only slow down the process. I don't know if other mortgage companies move this slow, but had I known this is what would happen, I would have went with another company.

Horrible service. Filled out my application online and finished it with a rep (Kris SIngleton) over the phone. It has been 6 days and I've called, emailed & texted multiple times and have not received a response. I also spoke with a different rep, who sent a message to my rep on the back end, and still nothing. I even called and emailed a supervisor (Jaylen Lee) 2 days ago and no response. I reached out to Bryan, VP of sales, and his voicemail is full. Horrible company.

Loan Officer , Keevin Dailey , was such a pleasure to work with though the loan process. He remained calm and professional which kept me calm. His manner was pleasant and knowledgeable . He answered all my questions accurately and quickly. He is the best!