American Portfolio Mortgage Corporation Plum Grove Rd, Palatine
2401 Plum Grove Rd Suite 202, Palatine, IL 60067, United States
https://palatine.goapmc.com/
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- Friday9AM–5PM

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Reviews
C
Charles Silva is one of best loan officers there is in this business! He was always prompt and considerate throughout me and my husbands process as first time home buyers! He explained everything in full detail and he still answers our questions anytime we need him! He dedicated his full attention towards getting our home! The process was smooth and exciting! I’ve met other lenders but he is awesome 👏🏾 no one like him!
R
Javier was a true godsend! As a first time buyer, there was so much I didn’t know, and he took the time to explain everything in detail - spent an hour and half with me before I even decided to officially apply with American Portfolio Mortgage. His service and attentiveness far outshined the two other lenders I had preapprovals from - in fact they didn’t even follow up to check in until well after I was already under contract. American Portfolio Mortgage was able to provide me with the right amount of funding and the type of loan I was seeking. Through every step, Javier was proactive in letting me know what to expect, walked me through everything that was needed, and made sure I knew he was available any time for questions. I successfully got to the closing table on time without a hitch, and walked out of the closing agent’s office after one hour with the keys to my dream home. I could not be happier or more grateful for what Javier and the American Portfolio Mortgage team did for me.
H
I highly recommend you keep looking elsewhere if you're here to see if American Portfolio is a company worth working with. The communication is horrible, follow up is even worse. After signing with them my payments went up in less than 60 days because of an "error". Completely unprofessional once you've signed on with them. **DO NOT USE**
J
Wow! My seller and I have never had such a horrible experience with this company! 4 week late closing and excuse after excuse for the delay! Closing itself took over 2 hours … ridiculous! If I could give this company a zero I would. Horrible communication throughout the entire process! Do not use this company! Use a local lender!
Hello Janet, we are so sorry to see your review. At APMC we go to great lengths to ensure that each loan file is processed accurately and also in a timely manner. As a REALTOR® you know that in some cases unforeseen repairs are required on the home to close on the mortgage loan. Also, delays occur when there is a difference in the appraised value vs. the asking price. Both of these factored in here. Solving these issues also contributed to the amount of time it took to complete the loan process and ready the loan for closing. With respect to the time it took to close the loan at the title company…all documents were delivered to the title company a day in advance, and we encourage our customers to ask questions and take as much time at they need to be comfortable with the transaction. All loan situations vary depending on circumstances and we always strive to keep the loan process stress-free for all parties involved. We are sorry your experience with this loan closing.
J
Brandon at American Portfolio Mortgage was amazing! He was very professional, patient, and always available to answer questions. This was our first home buying experience and we required a lot of hand holding during the process. Brandon was available to speak on the phone evenings and weekends and was very thorough in describing the process and what was expected of us at every step along the way. He was also able to process everything in a very short period of time, a month from when we first applied for a pre-approval letter until when we had our final closing. Thank you Brandon for making our first home purchase so easy and enjoyable!
T
I got transferred to APMC in February and they immediately had my taxes wrong by over 400 dollars making my monthly payment over 400 dollars more than it it supposed to be. I have been calling to get this fixed for the last 2 almost 3 months now and ITS STILL NOT FIXED. Worse experience with any mortgage corporation I’ve ever had.
Hello Ms. Skaggs, We regret any difficulty you experienced after your loan was transferred to us. Please understand that the loan was set up in our system using information provided by the previous mortgage servicer. Our records indicate that the matter was researched and resolved by April 27, 2020, resulting in a corrected monthly payment amount. Your loan was later transferred to a new servicer effective on May 18, 2020. Thank you for having been our customer, and we wish you well with your future endeavors.
A
I had great service. Immediate responses never more then an hour or two and almost instant email response. I am from a generation of instant gratification and when it comes to my money that need instant gratification grows and American portfolio never left me hanging not even on the weekends!
M
Pam Kohn is the best! Very helpful. Always response very fast. Such a wonderful experience. . 5 stars!! As a first time home buyer I had a lot of questions Mrs.Kohn always emailed,text or called me back. She is really great to work with. Pick her you will be so happy.
R
Unfortunately I am writing to express my frustration with American Portfolio Mortgage Company. I have been with them for several years. However due to the servicing change in 2011 there have been numerous significant errors in my mortgage servicing. With the new servicing company my payment was increased and then reduced, my insurance was increased by a factor of 10 and then corrected, my property tax was not paid until I contacted them and only after accruing interest, and now I am told this will affect my payment in the future but this is not something that they will assess at the current time. There are so many mortgage companies out there. Save yourself a bunch of headaches and don't use this one. The people that run this company are kind and sincere. The people they have chosen to support there customers are rude, and the system is obviously flawed. I hope I can save you from what I have to go through on almost a monthly basis in resolving the constant issues that arise.
M
Michael Houg was my Loan Officer. He is awesome. On top of it all and always answers his phone. Never actually met him in person but I love my house and the process was seamless as a first time homebuyer. Helpful, knowledgeable, accessible. Two Thumbs up!
Personal loan Providers Nearby in Palatine
FAQs
1. How Can I Get In Touch With American Portfolio Mortgage Corporation?
In order to get in touch with them for loans, you can dial this phone number +1 888-878-3684, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can click here, which will be more convenient.3. How Can I Take Out a Loan at American Portfolio Mortgage Corporation?
The most efficient way is to fill out their online application form. For your need of payday advance loans from the Internet, simply visit our website to find further information.5. What To Do If I Cannot Repay The Loan On Time?
The best way is to negotiate with your lender at first and find out a solution for both parties.
2. Where To Find American Portfolio Mortgage Corporation?
American Portfolio Mortgage Corporation is located at 2401 Plum Grove Rd Suite 202, Palatine, IL 60067, United States. If you wan to visit them by yourself, you can make use of the map to find a way to get there.4. Is American Portfolio Mortgage Corporation an Agency? Or a Lender?
American Portfolio Mortgage Corporation is a Mortgage lender. Or you can directly find CocoLoan, which is a loan broker, can help you connect with 100+ lenders to get various loans like online installment loans, look at this page to find out more.6. Can American Portfolio Mortgage Corporation Provide Online Title Loans?
Sure. You can get guaranteed title loans when clicking here.