American Eagle Financial Credit Union Buckland Rd, South Windsor

They don't always screw up but when they do it's bad! Have had a few too many issues with this bank to the point where I'm switching banks. It was only a few issues but they were major issues that made me lose trust in who was handling my money. As a business owner I just can't afford that kinda risk. The branch manager is Very amateur and not professional, she doesn't really seem like she knows what she's doing. This isn’t a reflection of the bank, more so the branch manager.

Don't know what's going on with them, but there's been too many errors on their part in the last few months for us to stay here. It seems like lately every time I try to use my money they find some reason to get in the way, be it random deposit holds, canceling transactions, or errors with their ATMS.

American eagle staff are very friendly and helpful in any of your banking needs

The only thing good about this location is the ATM is always functioning properly and the tellers. The new "upgrade" of online banking is more like a downgrade. I went in to speak to a member rep and she was rude-not helpful at all. She had a chip on her shoulder and tried to be sarcastic as the BM sat in the next cubicle. I will no longer bank here as it is not the same as many years ago since they've opened up to the public.

This bank goes above and beyond for there customers! Always has for me and I will continue to use them for all my banking needs. I actually plan on getting a new vehicle come spring time and there rates always look good so I know where I'll be going!

Impossible to get help on the phone. Have called customer service and just get kept on hold.

Extremely helpful, had a fraud alert on my debit card I called yesterday and spoke to Nicole had home phone issues, she tried everything she could think of to get everything taken care of for me, she was wonderful, went today and they took care of it right away

This institution is void of customer service and has no consideration for its members. Don’t expect anyone to make an effort to go above and beyond to help you. If it deviates from their policies,it’s not happening. This place and these people absolutely suck. They give you b.s. answers because they don’t want to lift a finger to help you. I will be changing institutions soon.

Shamille Gilpin helped me out a lot during my recent visit and really gave me some good suggestions for how to better save money and raise my credit.

Claudia was a great help to me and is a great rep at this location I'd recommend anyone to go see her