America's Credit Union - South Tacoma Branch Tacoma

Awesome feeling valued and respected and like my time is valued .

Don't like how they say we are here for you but really it's not. We tried to get a loan, was told they'd call us back but never. Been with them for years but the moment you have bad credit, they pass you up like yesterday's news. NFCU is way better for military families.

Shelby was amazing in assisting with my new truck purchase! Definitely recommend ACU in general and Shelby specifically if you’re looking for a new vehicle loan!

difficult to transfer money from other accounts. Would not wave interest even after I paid the credit card balance off(wellsfargo did it and the interest was 3x ACUS) after my credit card was payed. Teller didn't even try to move me up the chain. Account will be closed and I will no longer use their terrible service after I pay their measly $118 in interest.

New management certainly makes a difference here! Customer Service is above and beyond expectations! The speed of transactions is amazing. I asked about bill consolidation loan in the morning and was signing the papers in the afternoon.

Trevor and everyone at the 72nd branch did and awesome job fixing my problem. They have helped me so many times. They're always very patient and explain things to me completely.

I like this ACU a lot more than some of the other ones the staff that works here is always nice and do what they can for people

I must agree with the rudeness of management and staff. I do my business at other branches and refuse to come here. I love ACU having been a member since it was Fort Lewis Credit Union. This branch gives the business a black eye.

My fiancé and I recently opened an account, Stephanie was so knowledgeable and friendly! We left feeling like a member of the ACU family!

Everyone on staff are friendly and helpful. Trevor and Stefanie do what ever needs to be taken care for me so I’ve been more than pleased with them and ACU.