Amegy Bank Highway, Bacliff

Any time I call this branch for a simple question they transfer me to customer service. Any time I go to deposit or withdrawal money they only have one person at the window so it takes 10 mins for them to finally get to me. I've been with a lot of banks in my life and this bank is the least convenient of them all.

I have been with Amegy for over 3 years now. I loved them in the beginning, mainly because the lady I opened my account with was so friendly & helpful. But over the years, they have changed significantly. We go through hell to access our own money. Like this past weekend, we needed cash out of our account because we were having home repairs down. Our account was frozen & no one could tell us why. Had to jump through hoops on the phone today for over an hour to get this resolved. Now it's fine, it was the BANKS mistake....but that doesn't help our situation because now we had to reschedule all the home repairs we needed done. It should never ever be so much trouble to access your own money & especially as often as we do. We will soon be switching our savings & checking accounts elsewhere.

If I could rate this bank a ZERO I would! But I just wanna tell anyone that is looking for a bank! Do NOT bank here. HORRIBLE customer service, and rude, rude people!!!!!

Treated as a good customer, always welcomed with a hello, but just learned if someone steal X amount of dollars out of your account. You will not get it back. Might switch to Beacon Credit union because of this.

Not sure what happened to them. One Saturday recently they were closed well before the posted time and no cars in the lot like I just missed them. The ATM has also been out for a couple of weeks now. Otherwise when they are there my service has been excellent

I'm very disappointed in this branch. Every time I've come here I've been treated rudely buy the tellers and personal bankers. I will not ever come back here. Next time I'll just go to the Clear Lake branch were I'm greeted with a smile and treated like a valuable customer.

Worst bank ever. They make you jump thru hoops to get your own money. It's always something. Wouldn't recommend anybody to this bank. Horrible!

This branch is the nicest Amegy Bank i have ever been to. The service is very friendly even when they are busy.

Love this bank, they always treat me like family and have gone out of their way to make sure that me and my business needs are covered.

Best bank to do business very professional people customer service always excellent been banking here for years since it was called League City bank it was a branch here glad the owner thinks the same for the people that you don't find banks like this anymore no out ragout fees for service from this bank Thanks you Amergy