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Altra Federal Credit Union (Headquarters - No Teller Services) Oak Forest Dr, Onalaska

3.1
(9)Loan Agency
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1700 Oak Forest Dr, Onalaska, WI 54650, United States

+1 608-787-4500

https://www.altra.org/

  • Saturday6:30AM–12PM
  • SundayClosed
  • Monday8AM–5PM
  • Tuesday8AM–5PM
  • Wednesday8AM–5PM
  • Thursday8AM–5PM
  • Friday8AM–5PM
CLOSED
    Altra Federal Credit Union (Headquarters - No Teller Services) 01
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    Reviews

    3.1/5.09 Reviews

    H

    Heather K
    2

    The actual branches are great to work with. The people are always kind and helpful. The problem we have is with the call center. The call center is awful to deal with. They are extremely rude and incompetent. We usually have to contact previous branches we worked with to solve any issues that we have, or to even simply update our information. We have chosen to no longer do any new business with Altra because of how awful our experience has been.

    Response from the owner

    Hi Heather, I'm sorry to hear you have had an unfavorable experience. We take your feedback very seriously and would like to get more information for possible coaching opportunities and be given the chance to make things right. Please contact me directly at [email protected] to explain what occurred and when, and I'd be happy to look into this further for you. Thank you for your time! Kelly Kruchten Member Experience Program Coordinator Altra Federal Credit Union

    J

    Jeremy Wilson
    5

    Molly Derrickson is by far the best loan officer my wife and I have ever dealt with in any financial institution. She has handled 4 vehicle loans for us in the last 12 months and would have had our mortgage if Altra FCU funded in Indiana. Everything she does is top notch and efficient, and as painless as can be. She rocks! I highly recommend this credit union and Molly for all financial needs.

    T

    The Clark Family
    5

    My son is 8 and is taking the Summer Cash Camp and he is going into day two and is thrilled! Altra brought more value to his savings account and our family. On top of it ...it was a Free Camp and that is extremely hard to find today! Great work for stepping up and showing the value of money to our kids and the community with a financial effective Camp of pure fun!

    M

    Matt Mahle
    1

    Would not recommend banking or doing a loan with this company. I activated my auto-pay twice and the company disabled it so they could charge me late fees.

    S

    Sylvia Crail
    1

    This is Sylvia's husband,, not Sylvia. Worst banking experience ever! I cannot contact customer service as it will not give me the number to call them. They as for a name and I do not know any names to input. I cannot et logged in to the web page either. What the heck is going on?????

    T

    Tony Rausa
    5

    Kylie Mason in the mortgage loan dept. was great to work with. She did a wonderful job for us when we bought our home. We will be using her again!!

    P

    Peter Ward
    1

    Terrible experience involving there insurance coverage requirements. I ended paying back dated insurance coverage at a ridiculous premium because of this organizations lack of communication. Do yourself a favor and take your business elsewhere.

    K

    Kristopher
    5

    Thank you Kelly for going WAY above and beyond to ensure I had a pre-approval letter in a timely and professional manner. I can't say enough about your outstanding service.

    D

    Dr. Design
    1

    Maybe you guys should have some other title. You can't see the (offices only) on phones. I wasted my time going here and didn't have time to go to an actual credit union. Thanks for the late fees altra.

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    FAQs

    • 1. How to Get Hold of Altra Federal Credit Union (Headquarters - No Teller Services)?

      You can phone them at +1 608-787-4500 or go to their homepage and submit the request form.
    • 3. How Can I Request a Loan from Altra Federal Credit Union (Headquarters - No Teller Services)?

      To apply for loans from Altra Federal Credit Union (Headquarters - No Teller Services), you can submit the request form on their website or pay a visit to their office. You may have to go there with your car when getting car title loans. Explore our site to get further info about title loans for bad credit.
    • 5. What Should I Do When I Am Unable to Repay My Loan?

      Loan defaults will result in negative impact on your credit. Get Hold of your lender if you think you may miss the payment.
    • 2. How Do I Get to Altra Federal Credit Union (Headquarters - No Teller Services)?

      You will find this company at 1700 Oak Forest Dr, Onalaska, WI 54650, United States. Open a Maps app and get driving direction to Altra Federal Credit Union (Headquarters - No Teller Services).
    • 4. Is Altra Federal Credit Union (Headquarters - No Teller Services) an Agency or a Lender?

      Altra Federal Credit Union (Headquarters - No Teller Services) is a Federal credit union offering you various types of loan options. Check out this page to get personal installment loans for financial emergency fund.
    • 6. Does Altra Federal Credit Union (Headquarters - No Teller Services) Offer Loans for Bad Credit?

      Yes. You can get loans with Altra Federal Credit Union (Headquarters - No Teller Services) even with poor credit. It is also available to get installment loans with poor credit via our website. You can also learn more about an installment loan here!