Alltru Credit Union Wentzville Pkwy, Wentzville

They said I was approved for a loan and then proceeded to waste my time. Never will I ever do ANY business with this place.

Mikayla was so helpful and friendly, I had a few questions and she went above and beyond to help me and made me feel right at home. Will be recommending all my friends to her for banking needs.

Great bank, made me feel welcome after returning home 12 years ago. Multiple accounts and a car loan. Never had an issue and Wentzville's customer service is great.

So I'm an US Military Service Member. And I didn't get my paycheck Monday because I'm missing an number/digit on my account number. So I probably won't getting two paychecks until the end of the month. However, First Financial took the same amount of my paycheck and added it to their account so I can continue to pay my expenses. When my double paycheck comes through they will take one paycheck back. Thank you First Financial. I really do appreciate this and how you care for Military Members.

If I could give 0 stars I would. Had debit card fraud occur on my account and they did little to nothing to help. In fact I was told by “Nancy” who is apparently a member experience specialist her hands were tied and it was my responsibility to get my money back. Please bank elsewhere they don’t back up the customer.

The best credit union I have ever worked with. They were willing to go the extra mile to make sure everything on my account was correct. Highly recommend using them!

I've only been with these guys for a few months but so far am very impressed, Emily has helped me to consolidate and lower interest on my cards while I have also gotten 2 auto loans. Highly recommend.

They make it very inconvenient to set up payment on loans if you don't have a checking account with them. You have to wait on hold for unreasonable times to get someone, if you do. The only way to make a payment online is to wait for their resolution department to call you so you have a direct contact. They also lie about leaving voicemails. Very disappointed, will never use them again.

I Finally tried to open an account online and had some issues getting it set up. I used the chat function and was helped immediately. They walked me through and completed the set up. I now have access on-line! Thank you for the help!

Customer service here is top notch! Very friendly and very quick at fixing any issues i come across with my account. Im glad i switched to Alltru!