Alex Castillo - Hancock Mortgage High Quest, San Antonio

Alex and Ana did a fantastic job. In addition to their professional and friendly communications, they were both patient with us. The process began by us putting the cart before the horse and Alex handled that with grace and helped me get on the right page! I recommend Alex Castillo to everyone looking to buy or refinance a house. Fun, friendly, on-task, diligent, and Hancock Mortgage is excellent.

Alex Castillo is an incredible mortgage loan office and human that does not know the word no! His approach is how do we make it happen for you? Alex is a teacher by nature that answers all the questions you might have, and he does it with such patience. You can not go wrong reaching out to Alex Castillo at Hancock Mortgage.

My advice to anyone buying a home would be to use a mortgage company or mortgage consultant to help you find the loan that best suits you and your financial situation.And if you don't have a mortgage guy, I would strongly recommend Alex Castillo. He knows the business and will help getting you the best deal possible. Even after your deal is done and you have moved into you new home, he continues to follow up to make sure everything continues to go as planned. "Service after the sale" is a could way to put it.

Alex and his team were fantastic to work with. Alex was very responsive and guided us through the process the entire time. If I were to buy a house in Texas again I would be happy to work with him again!

Mr. Castillo worked diligently and professionally to make my dream of owning a house come true. The application process was smooth thanks to his knowledge, dedication, and passion for helping people become homeowners. I will forever be thankful to Mr. Castillo and his team!

Alex was professional and patient with us getting all the information to his team. It is a tedious process but his team made it manageable. We appreciate them and will definitely use Hancock Mortgage for our next purchase.

Alex was extremely professional in processing the mortgage for our new home. He communicated effectively and was always patient and thorough in explaining the various mortgage options.

In 2020 Alex Castillo and his awesome team helped me through the home buying process which made my life much easier during that time frame. I highly recommend him and his team as they are very professional and attentive with anything you need!

Alex is amazing to work with we have had the pleasure to work with Alex more than once. He really puts his clients first. Would definitely work with him again!

Alex Castillo is very instrumental in helping me understand mortgage loans. He is a great teacher and extremely easy to talk to. If you ever need a mortgage lender he is your go-to guy! :)