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Alaska USA Federal Credit Union 4th Ave, Seattle

4.6
(10)Loan Agency
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2401 4th Ave, Seattle, WA 98121

(800) 525-9094

https://www.alaskausa.org/

  • SaturdayClosed
  • SundayClosed
  • Monday10AM–6PM
  • Tuesday10AM–6PM
  • Wednesday10AM–6PM
  • Thursday10AM–6PM
  • Friday10AM–6PM
CLOSED
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    Alaska USA Federal Credit Union 01
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    Reviews

    4.6/5.010 Reviews

    M

    Michelle Borge
    5

    Why recommend Alaska USA? First and foremost the customer service. Branch staff are always friendly. Phone calls are answered personally -- I appreciate talking to a person rather than a dim-witted voice menu system.

    Response from the owner

    Hi Michelle, that is awesome to hear! We're happy you're pleased with your experience😊

    g

    garad derie
    4

    I have to commend the staff on handling a difficult situation. Due to a policy they weren't able to do my transaction, but they calmly helped with what they could. I know what it's like when a policy blocks you from being able to assist a customer. I thought they handled it very well. So kudos to the team working there today.

    Response from the owner

    That's great to hear, Garad! Thank you for sharing your positive experience with us. 😊

    C

    Connor D
    1

    Unfortunately a very bad experience here. Tried to deposit a bit of money into my account, and they entered the account name wrong. Small issue, but the teller had no clue how to reverse this. They requested I sign to complete the transaction even though it was the wrong account, so they could "reverse it"! I said that didn't make sense and they got frustrated with me! Their colleague called over to them "He can't sign for someone else's account". I then stood around for 20 minutes for a very simple transaction to be sorted. I don't think any malice was meant (except the awkward confrontation where they asserted I needed to sign to deposit money into another account!), It just seems like a lack of training and quality. Hopefully it can be improved.

    Response from the owner

    Hi Connor, thank you for sharing this with us. We're sorry to hear about your experience making a deposit at the branch. Can you please email us at [email protected] so we can look further into this and address any potential training issues?

    M

    Marci Umatum
    5

    Wonderful customer service ALWAYS! The tellers, assistant manager and manager are wonderful. I go every two weeks and they know me by face - almost by name - and have been extremely accommodating when I have an issue with a check. Will never bank with anyone but AKUSA again!

    T

    Theyoung Puoy
    5

    I've banked with Alaska USA for three and a half years now and I wouldn't have it any other way. Most efficient, helpful & friendliest staff at all locations. Never had a bad experience!

    Response from the owner

    That's amazing, your membership means the world to us! Looking forward to many more years together.

    N

    Newsha Makooi
    5

    Went in for a transaction, was greeted and assisted immediately by friendly staff. Great experience. Clean bank and easy access right in downtown Seattle. Great job!

    J

    John Compatore
    5

    We've banked with Alaska almost 5 years. The service is prompt and accurate and the bank has a "small town" atmosphere

    Response from the owner

    Thank you for the kind words, John, your membership means the world to us! Looking forward to many more years together.

    K

    Keon McMillan
    5

    I am an employee of this company, at this branch. Our hours are actually 9a-6p on Friday. Come and see us!

    J

    Jeano “illumni” Franklin
    5

    The staff was great. I'll be back for sure

    Response from the owner

    We're happy to hear that, Jeano! Thanks for taking the time to share your experience. 🙂

    M

    Michael Webb
    5

    We bank here. Everyone is always helpful to my wife and I. Love that we live so near!

    Response from the owner

    We're so glad to hear that, Michael! Thank you for the review. 😊

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    FAQs

    • 1. How to Get in Touch with Alaska USA Federal Credit Union?

      You can make a phone call at (800) 525-9094 or enter their website and fill out the request form.
    • 3. How Can I Apply for a Loan from Alaska USA Federal Credit Union?

      To get loans from Alaska USA Federal Credit Union, you can fill out the request form on their website or go and visit the store. You are likely to drive your vehicle there when getting car title loans. Explore our site to learn more about title loans for bad credit.
    • 5. What to Do If I Fail to Repay My Loan?

      Loan defaults can even lead to seizure of assets or wages. Get in Touch with your lender if you think you may miss the payment.
    • 2. How Do I Find Alaska USA Federal Credit Union?

      It is located at 2401 4th Ave, Seattle, WA 98121. Try out Maps apps to get directions to Alaska USA Federal Credit Union.
    • 4. Is Alaska USA Federal Credit Union an Agency or a Lender?

      Alaska USA Federal Credit Union is a Federal credit union helping you out of financial emergency. Click on to get personal installment loans for almost any purpose.
    • 6. Does Alaska USA Federal Credit Union Offer Loans for Bad Credit?

      Yes. You are likely get loans with Alaska USA Federal Credit Union if you do not have a good credit. It is also available to get personal installment loans with bad credit via our platform. You can also obtain more details about an installment loan on our platform!