Affinity Plus Federal Credit Union E Snelling Ser Dr, Roseville

Affinity plus reports wildly inaccurate information to credit bureaus, then they refuse to help fix the issues they created. I can't even get a response from solutions team or management. I've been a member for over 10 years, this is how they treat loyalty.

This is hard to believe that a company that has grown so much in the last few years and have advanced so little when it comes to technology. I really like this bank but it is getting difficult everyday to use this 19th century bank as my primary bank. This is 2018. NO ONE GOES TO THE BANK!!!! Still cant get it that how on earth they dont have ATM that accepts cash, Online banking where you can actually use, rewards program that actually makes sense. I am so disappointed.

I have been a member with Affinity for 15 years. In 15 years, I have absolutely zero bad things to say about them. We have had credit cards, vehicle loans, and even a second mortgage, and have nothing but good things to say. In 15 years, I have never talked with anyone who hasn't been pleasant and helpful. So much better than a bank !!

Had an account here over 5 years. There were some issues with my account. I chatted with a woman who wouldn't listen and couldn't understand. After getting nowhere with her, called branch manager. Very unhelpful, customer retention was not an issue, he gladly offered to close my account. Don't ask me twice, account closed!!

Had a great experience today with Affinity Plus in Roseville working with Arzobal. She answered all my questions and concerns and approved me with a low apr auto loan. Would highly recommend.

You absolutely need a good credit score to open an account. Some loans and debts will hurt and affect your ability to obtain an account. With help you can get your score back on track and good enough to open an account which is nice but in some cases, it can take forever. Thanks but no thanks 😏

They only value members who have a lot of money. Their predatory policies are worse than Wells Fargo. "NOT FOR PROFIT. FOR PEOPLE, WHO LIKE PEOPLE WHO CARE." This is scrolled across their website in enormous text, it couldn't be further from the truth. To top it off, almost all the bankers I dealt with there are snotty and rude.

I've been a member for 28 years and I 💓 Affinity. I've had several car loans and a 2nd mortgage with them. The application process was so quick and easy I would never apply for a loan anywhere else. The only reasons I didn't give them a 5th star are 1. long wait lines at the Roseville location, 2. problems with the mobile application, and 3. no location in the east metro area.

So far my experience has been absolutely wonderful with APFCU. They're so polite and you can really tell the people want to help when and where they can. As long as they keep this up I plan to stay with them a very long time while recommending them to my friends and family. Give them a try you wont be disappointed.

Very good Credit Union with friendly staff. Majority of your need can be easily solved on line, but if you need to go to the bank the service is very fast and professional.