SPIRE Credit Union - Roseville Perimeter Dr, Roseville

I’ve been banking with this location for about 4 years now and previously tcf and us bank but spires been hands down the best, I’ve never had an issue with anything and the staffs always super friendly it seems like every time I go I end up getting Jacob as my teller and he’s probably the nicest teller I’ve worked with since going there. Overall great bank.

Edit: Spire leadership personally called me soon after I posted my review to apologize and thank me for sharing feedback. I appreciate Spire overall and have positive interactions there a majority of the time. Thanks, Spire! Original Review: Service was very slow despite only 2 customers being there. Someone finally responded at the teller as I was driving away

Honestly the best banking experience I could have asked for. Thank you so much Tom and Kim!!! Initially gave me an auto loan at best rate I could find. Then helped me refinance my loan when my situation changed with an unbelievable rate. This bank actually cares about saving you money and takes the time to find you the best options available. Very happy!!

This branch is so fabulous! The company I work for banks here and they are just super kind, understanding, and helpful! Ari in particular is such a fantastic and friendly person to work with; she has been very patient and helpful with what I have thrown her way.

For the first time ever, I get to say this word. Spire credit union gets a superior rating from me. Spire looks out for the little guy AND girl. Spire called me on a debit that shouldn't happen. I was able to dispute the debit and will hopefully get credit back to my account. It was only a small amount but it matters to me. Thank you spire for calling me and noticing the unauthorized debit.

I had an amazing experience today during my auto loan process being handled by Tavaris Clinton. He made all the information regarding the process understandable and made sure to explain everything thoroughly. Even though he was booked with appointments today, he made sure that I had all the assistance I needed to make sure I could purchase my vehicle today without any worries. He is knowledgeable, prompt and effective. If I could request for any bank associate to handle my banking needs it would be him.

Customer service is rude and dismissive. I love my credit union (been with them for 10 years), but this is the nearest shared branch and I always dread going there. I have yet to have a good experience. I would give zero stars if I could. I may refinance my accounts JUST so I don't have to go back there.

I've been banking with Spire for ten years now. They always have short wait times and friendly faces, and calling their customer service lines will get you connected to a real human without jumping through hurdles. I've even got my car financed through them now because I got a killer deal for being a member. Break up with your bank and join a credit union that cares about you.

My husband and I have an auto loan through Spire. First month payment check got lost in the mail. When I called my bank to stop payment, the lady said I was the second one to do that this month with the Spire CU. Hmmm I had to pay my bank to stop payment on the check, as well as a late fee to Spire. I can not make a payment online unless my payment is 15 days late (seriously) or over the phone for future payments. I will be looking to switch my loan from here as soon as possible. Terrible customer service.

A friend recommended SPIRE to me when I first moved to the Twin Cities and was having a hard time finding a bank that didn't require a minimum balance level (i.e. If your bank account drops below $500 you're fined). SPIRE has no such penalty AND they gave me $100 just for opening a checking account. Then they gave me a loan of a couple grand to buy a tablet for school and work. Even though my credit rating had taken a hit recently from hard credit checks, they looked at my payment history from past loans and considered all of my information, instead of just rejecting my loan application based on credit score alone. Then, when my debit card info was stolen and my bank account drained, they replaced all my money without hassle the same day I went in to talk to them about it. Then, when my mother needed a cashier's check to buy a used car from someone, and her bank was five hours away, they helped her out even though she doesn't have an account with them. I've used credit unions for my entire life and will never use a huge bank like Wells Fargo. I listen to my friends complain about outrageous fees and I'm glad I have a credit union.