Acura of Valley Stream Service W Merrick Rd, Valley Stream

Most worst dealership I ever seen in my life. We went yesterday we was waiting 35 minutes no body say hi not even what you looking for. 1 employee working with customer rest of the employees are busy them self talking each other. We are looking MDX our self. When we come outside we meet 1 person at parking lot we share our experience he told me the same thing. Now we decide no more MDX we are go through Infiniti QX60 by by Acura.

Had a great experience with Acura of Valley Stream! Have purchased 2 cars (2015 TLX and 2016 ILX) within a year. Both times I had the pleasure of dealing with the wonderful salesman, Sunny. Sunny was extremely helpful and honest throughout both purchases. If you're interested in buying or leasing a new Acura, head over to Valley Stream and ask for Sunny, you will not be disappointed!! The new showroom is huge, clean, and modern. I really could not have asked for a better experience. I love my shiny, beautiful, new Acuras!! - Chris The Plumber

When you walk into any dealership its expected to be bombarded with information and auto jargon that won't make sense to the majority, BUT that's not what you get with Sunny Pasha and his team at Acura of Valley Stream. I walked into the dealership looking at a used RDX and Sunny gave me some numbers on a NEW RDX that made me go with the new one instead. What most impressed me most was, after the sale was completed, Sunny spent a good amount of time explaining all of the safety features available with the RDX. He sat in the car, made sure we understood everything, and showed that he actually was interested in providing us information on the car. After 15 mins of him talking, which probably made him exhausted, he said something very unusual, which i never heard from a car sales rep He said " if in the future you don't understand any of the features, call me or text me on my cell and i'll be more than happy to explain it again" Now a guy that's already made the sale, is willing to offer his time in the future, for basically nothing in return, is a guy you want to give your business to. Go to Acura of Valley stream and always ask for Sunny!

Highly recommended. Greeted and treated with the upmost professionalism. Great deals and staff works well to meet your needs and standards. Ask for Mr. Winslow Watson who is a superb salesman. Finance manager Anthony Longo was also a pleasure to work with. Acura of Valley Stream treata you like family. I am in love with my TLX! Will definitely be heading there again!

I visited this dealership last year to get my car checked and it was the worse experience ever. The service department is horrible. I dropped off my car and waited almost 3 hours to even get an update, I️ was completely ignored and after finally getting an update, they still couldn’t figure out what exactly was wrong. I would not recommend this place at all to bring in your car for service.

They said the repair would be a few days. They had my car 2 weeks! I returned the loaner car and they claimed a scratch was almost $2,000 in damages. They made a claim against my car insurance. Stay Away!

I do not write reviews but I have to write this time . We went there on Saturday afternoon and they treat you like invisible! No one would explain to you we just look around by ourselves ! The guy I did ask one question before we leave he said any questions? If you want a good experience please try to ignore this place

Winslow Watson is very cool sale, everything is easy and straight forward. He is really helpful, most importantly he give Great price. Highly recommended.

Great customer service and care. Huge thanks to Erick M and Anthiny in sales!

I really recommend this place its better to see it then follow these reviews, as I almost did, I worked with Mr Bob and Mr Mike who were very frank and straightforward with me, I preffer that them someome going in circles to sell me something I will later regret. I came from Brooklyn and found the place while visiting relatives and then went online amd decided they had a van I wanted and it ended up working out. Im happy with my purchase so far and will recommend, I will choose straighforward salesmen then beatting around the bush.