Acura at Wappingers Falls U, Wappingers Falls

Came in to purchase a suv from Acura that we saw online for my Grandpa. Everyone was friendly and helpful. After a couple of hours we were leaving with the new car and had a peace of mind because Acura of Wappingers took care of everything. Will definitely come back for sure.

Brian helped us find the right car for us. He was honest, helpful and answered all our questions. He wasn’t pushy and let us have time to discuss and make the best decision. The service was quick and everything was explained to us.

Christina was an amazing sales consultant. She knew what I wanted and made it work with my price range. I highly recommend working with her for your next car!

Outstanding! We had the best experience at Acura of Wappingers Falls.

Recently bought a vehicle from Scott Daniele. He was extremely professional, easy to talk to, and most of all..there was NO PRESSURE! There's no doubt in my mind that I got the best deal imaginable. I highly recommend Scott for any future vehicle purchases!

Bought a used car from them. They pushed me on the extended warranty I bought the warranty. The car has been burning through oil since I purchased it 6 months later they tell me the extended warranty doesnt cover it. I'm stuck with this car that burns through oil ridiculously. On top of that the service department wouldn't even tell what was wrong or the next step when I had it serviced I had to call them back and ask what is going on. Wont purchase again from them will take my business elsewhere.

Simply the best car buying experience I had. After searching online for selection and price I ended up purchasing a new TL with color and accessories I was looking for. I want to thank the Internet agent and of course my sales lady Renee who was patient, knowledgeable and sincere. I love my TL and will recomend my friends and family Acura of Wappingers Falls for all their vehicle needs.

Just bought my first car from Acura of Wappengers Falls and had a great experience. Alex was great in answering all my questions and I love my new car.

**DO NOT BUY A CAR FROM HERE** Recently, I was looking into buying a Acura TLX from here. I went through FIVE different cars before I gave up on this place. I was given the run around multiple times. Two cars didn’t work out due to my budget & lack of interest in trying to help me the best way they can. I found a car closer to my budget, I contacted “Christina” who was my sales representative about the interest in this car. (Mind you this girl barely keeps your updated about anything going on... I would text her and most times it took a couple hours for her to get back to me & if she did get back to me it was never outstanding customer service, she was not professional) I was informed hours later that this car was sold even though it was STILL on there website as available. SO I decided to be nice again and give them another chance. I looked through there inventory and found a 2015 Acura TLX, pictures were completely deceiving. I got a call on a Thursday saying “you got approved for the car, when was a good time to come pick it up” I told her I would come the following day. I get a text back “I’m off tomorrow but I can make myself available at 3, I also would like you to come look at the car because I found some blemishes. ( you would think if you were showing a car on your lot you would make sure it looked presentable before showing, right?) I drove again 45 minutes to look at a car that was complete trash on the outside. They were trying to sell me a car that had deep scratches all over, a cracked grill, sun spots in the paint, chipped rims & a bad tire that was leaking air for 17,000 dollars. If you ask me that is a RIP OFF! I calmly asked if they could try and repair the deep scratches and paint & fix the grill. I was told by the manager that there cars get sold by the way they come in and that they will not fix the car, and that “that car will sell for 17,000 like it is” he was as well rude and highly unprofessional. Even after those remarks, I still gave them hope. So I started to look into there sister location, at a black Honda Accord. I waited another 30-45 minutes just to be told that the car was on a test drive and then that the gentlemen was still in the show room, so I had to wait and see if the car was going to be sold. Mind you I already gave them my deposit. This was 5 wasted days on trying to get a car through them. I kindly asked for my deposit back and explained I would go to a different dealership because clearly this wasn’t working out here. (Manager had a poor attitude and didn’t even care at all about losing business or to go above and beyond) I was told to come pick up my deposit the following Monday because I didn’t want it to be mailed, it would have been faster if I could just come pick up a check. Manager agreed & said he would have it ready by Monday for me to pick up. I come in today to get my check and I was informed that they mailed the check and I had to wait ANOTHER couple of days. I drove 45 minutes from home for NOTHING once again. This place is a joke. They show no interest on customers being there number one priority. They would rather just make a sale to just make money & not look out for there customers. Please. Don’t. Waste. Your. Time. I drove up to Albany & got absolutely outstanding service at “Lia Honda of Albany” they are amazing and get things done in a timely manor and they make it easy! They do everything in there power to make buying a car stress free & good in your favor. Acura of Wappingers I wish I could give 0 stars honestly.

I bought from a private seller and we brought the car to do a recall part done and we were also going to get an alignment done. However, they apparently couldn't align it due to a problem with the car. After that one "problem" was fixed another showed up. We were basically taken advantage of just because we seemed as though we didn't know cars. We took the car to Honda and they were able to align the car and the problem that was stated at Acura, was not found at Honda. So thank you for being a untrustworthy service place and no your mechanics are not better than anywhere else.