ACE Cash Express Ponce De Leon Ave, Atlanta

I’m really grateful for Ace during a money gram situation. Harriet helped me and her customer service was fast and she was kind.

Not in a nice location but the services are ok. I had to wait longer than average for verification of a check that was larger than they are accustomed to seeing or cashing. But the woman accountant was a little helpful and applied her customer service skills during the process. I was a bit agitated and aggressive but I apologized for my behavior. I don't agree with the card to load my money on, or the money orders given with the remaining funds, forcing me to return to give them more of my money and of course I do feel it's a pyramid scheme to gain access to my money by making their company richer, but this is AMERICA 🇺🇸.

I’m a regular there and Harriett is always helpful when I come in. It’s quick and convenient!

The costumer service at this location is very good the worker there name Harriet is very awesome she helped my mother out with everything and showed great compassion for us she’s awesome

They push their member services and fees which I understand , gotta keep the doors open right ? I just needed to cash a check that my bank was going to hold for 3 days . The lady with the ponytail working in their had an attitude with the girl in front of me and with me . She even threatened to cancel cashing my check if I didn’t go through with paying the fees . I was only asking . I didn’t need their little debit card services and all that . It was just her delivery that was awful today . Plus she was on her cell phone with a personal call while trying to work . I get we all use the phone some times at work but dang she was mean and not even being discrete about using her phone . I don’t understand why she was so bothered . If she doesn’t have customers , she doesn’t have a job. Bless her heart .

Harriet was a great deal of help in and out with perfect customer service

Very rarely have i had the need to use a check cashing place always went with the more traditional ways with regular banks or whatever, unless I had a good reason or need or whatever, maybe once or twice a year if that. Never had a regular place, would be random different ones where but definitely always a guaranteed me a sketchy time. Until here. Employee can't be better they are great. Good free lot parking, usually spots right at the door just avoid the usual handful of loitering homeless and you're good. Easy quick in and out. Usaually a super short like if any at all, do recall a super long one tho. They do a lot more than just cash checks as well, either way this place got a regular, occasional regular customer and earned that themselves.

This location ...Always have went above and beyond for me. Helped me cash checks from $100 to over $3k. Harriett is a very friendly and helpful. This is my go to place to cash my checks in Atlanta.

Harriet was amazing and always is !

I went there to load $100 on my money network card...an hour later- no money was loaded on my card. This location is Ace dba Populus Financial Group. It typically takes less than 5 minutes for the money to reflect on my card. The cashiers name is Thanyal and maybe if she wasnt busy talking on her phone- she might have done her job correctly instead of all this chaos. I called Ace corporate and was informed on a recorded call-by Umeka to go back to that location and get my money refunded- money network is not a green dot card. I was charged $4.50 for a green dot card reload. I went back to that location for my refund- I waited there for over 5 hours for my refund- after the cashier called money network customer care to verify no funds we're deposited to my Money Network Card.Save yourself and dont go there!!!